Digital Content Creator Apprentice – Web & Online Services

Join our Digital Team as a Content Designer Apprentice and help shape how thousands of residents experience our online services. You’ll gain real responsibility, hands‐on skills, and industry‐recognised training while creating clear, engaging content that makes a genuine difference.

Role

Create and improve website content that helps residents find what they need quickly and easily, while learning industry‐standard design and accessibility skills. Work with the team to understand user needs, shape digital journeys, and support updates across our council and commercial websites — including contributing to our new council website and migrating content from the current site to the new one.

Get hands‐on experience with content reviews, Service Desk requests, content migration tasks, and key updates throughout the year, supported by experienced designers and developers. Help create blended user guidance, including simple how‐to videos, step‐by‐step guides and interactive training content that supports services in managing their own web content, with full support and mentoring from the Digital Team.

Training

After completing the apprenticeship, you could progress into a Content Designer, Digital Content Creator, or Web Content Editor role within the Council, depending on vacancies and business needs. Apprentices at Colchester gain structured development, mentoring, and real project experience that prepares them for entry‐level digital roles.

Apprenticeship Standard
Content creator (level 3)
Training Provider
GINGER NUT MEDIA LIMITED
Working Week
Monday to Friday, 9:00am to 5:00pm. This apprenticeship follows fixed working hours to support structured learning, protected study time, and regular mentoring. There is some opportunity for working from home, where appropriate and agreed by manager.
Expected Duration
1 Year 6 Months
Positions Available
1
Closing Date
Monday, 6th April 2026
Start Date
Wednesday, 6th May 2026

Desired Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Team working
  • Creative
  • Initiative
  • Non judgemental
  • Patience
  • Physical fitness

Qualifications

  • English GCSE, grade Grade 5 or above (Essential)
  • Mathematics GCSE, grade Grade 5 or above (Essential)

About the Employer

Colchester City Council
Colchester City Council serves a vibrant and diverse city of around 200,222 residents. We are a forward‐thinking organisation delivering a wide range of services and putting customers at the heart of what we do We are guided by strong core values, focused on improving our digital services and making Colchester a great place to live, work and visit. As a Living Wage Employer, we actively invest in our people, offering development, progression and high‐quality apprenticeship opportunities across the organisation.

Job Details

Company
Colchester City Council
Location
Rowan House, 33 Sheepen Road, Colchester, Essex, England
Hybrid / Remote Options
Employment Type
Advanced Apprenticeship
Salary
£15,392 to £24,454.04 a year
Posted