Internal Sales Executive

Our client in Swindon are currently looking to hire an experienced Internal Sales Executive to join their growing team, which in Telecommunications equipment.

In this role, you will provide exceptional Sales and customer support to ensure the smooth operation of the sales processes. You will play a vital role in supporting the external sales team, managing customer relationships, and maintaining efficient sales administration practices.

Key Responsibilities:

• Manage inbound sales calls with professionalism, enthusiasm, and a customer-first approach.
• Support the external sales team by identifying and highlighting new sales opportunities.
• Cold calling sales leads produced by whitepapers and advertisments
• Provide accurate product information and timely support to customers.
• Accurately process and manage customer orders from quotation to completion.
• Maintain and update customer records in the CRM system, ensuring all information is accurate and up to date.
• Collaborate with internal departments to resolve customer queries and ensure seamless communication.
• Assist in achieving company targets through efficient administrative support and proactive customer engagement.
• Prepare reports and documentation to support the sales team’s activities.

Essential Skills and Qualifications:

• Minimum of two years' experience working in a similar Sales role
• Good organisational skills and the ability to prioritise tasks effectively
• Strong communication skills, both verbal and written
• Confident telephone manner and customer-focused attitude
• Proficiency in using office software and CRM systems
• Ability to work independently and as part of a team