Dispenser
Job summary
Are you passionate about delivering great service to patients and working as part of a dedicated team?
We are looking for an experienced team member with an NVQ2 in Pharmacy Services and knowledge of pharmacy service procedures. The ideal candidate will have experience of working in a dispensary and a broad knowledge of General Practice.
You must be prepared and able to travel to all our dispensaries based in Uffculme, Bradninch, and Sampford Peverell.
You will be serving our community and interacting with customers on a day to day basis.
You will establish relationships with all customers - not only patients but other team members including our healthcare team.
Main duties of the job
Providing dispensary services to our patients in our rural locations in Uffculme, Bradninch, and Sampford Peverell as part of a dedicated rotating team.
Working Hours:
Wednesday 08:30 - 18:00 - 1 hour lunch break
Thursday 12:00 - 18:00
Friday 12:00 - 18:00
For detailed information, please see the Job Description.
About us
Our Dispensing Team help patients with their medications working from our branches. Uffculme is a purpose built building; Bradninch is a small practice on the bottom floor of a house, and Sampford Peverell is a group of portacabins.
Providing excellent services to our dispensing patients drives our team of 10 dispensers and we work together with the rest of the organisation to ensure we deliver. For our most vulnerable patients we offer blister packing and a delivery service.
Job description
Job responsibilities
Core responsibilities
The following are the core responsibilities of the Dispenser. There may be on occasion, a requirement to carry out other tasks - this will be dependent upon factors such as workload and staffing levels:
Individual Tasks
a. Dispense medicines accurately in line with prescriptions, legislation, and practice protocols
b. Collect prescription charges from patients as appropriate and ensure the reverse of prescriptions are signed correctly
c. Check repeats against discharge summary for blister pack issues
d. Ensure medicines are labelled, packaged and supplied safely
e. Provide patients with information and advice on prescribed medicines
f. Handle patient queries in a professional and timely manner
g. Maintain patient confidentiality and uphold professional standards at all times
h. The printing, processing and preparation of repeat prescription requests
i. Check prescriptions for accuracy and highlight discrepancies or potential issues to prescribers
j. Record all dispensing activity accurately on the practice clinical system
k. Ensure compliance with Controlled Drugs regulations and maintain accurate records
l. Order, receive and store pharmaceutical stock safely in accordance with regulations
m. Monitor stock levels, expiry dates and ensure efficient stock rotation to minimise waste.
n. Maintain accurate records of deliveries, invoices and controlled drugs registers
o. Liaise with suppliers to resolve stock issues promptly
p. Work with GPs, nurses and administrative staff to support safe prescribing and dispensing
q. Communicate effectively with patients, carers and colleagues
r. Participate in team meetings and contribute to service improvements
s. Participate in audits
t. Participate in Drug recalls
u. Ensure infection control and safe working practices are followed at all times, including the cleaning of dispensary and equipment
v. Undertake training and continuous professional development as required
w. Supervise less experienced staff members and trainees as required
x. Monitor and record fridge & room temperatures and data logger
y. To process blister pack prescriptions
z. Blister pack administration, monitoring and reporting
aa. Ensuring a robust delivery service from suppliers to the dispensaries
bb. Checking group tasks and actioning
cc. To be responsible for the placing, receiving, and distributing of orders required by our Nursing and Community Team
dd. To assist the placing, receiving and distributing of orders required by our internal nursing team.
ee. To assist with the dispensing task box, ensuring that all tasks received are actioned
ff. To undertake any reasonable task within the competency of the postholder
Applicants should have a keen eye for detail and be able to work to deadlines. IT and great customer service skills are a must, as is a sense of humour and happy demeanour.
Knowledge of SystmOne would be beneficial. Future progression will always be considered.
The successful candidate should be flexible and willing to provide cover for colleagues during periods of annual leave and sickness absence, subject to the needs of the service.
Benefits:
On-site parking
Experience:
Pharmacy: 2 years (required)
Work Location: In person
Person Specification
Qualifications
- NVQ2 in Pharmacy Services
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
College Surgery Partnership
Address
Culm Valley IC For Health
Willand Road
Cullompton
Devon
EX15 1FE
United Kingdom
Employer's website
http://www.collegesurgery.org.uk/