Mobile Support Engineer
Mobile IT Support Engineer Owner Driver Essential
Location: Exeter, South Devon,
Salary: Competitive + Benefits We are seeking a Mobile IT Support Engineer to join a growing IT services team. This is an excellent opportunity for someone who enjoys solving technical problems, providing high-quality customer service, and is keen to progress their career in IT. The Role: Act as the customer-facing representative of the IT support service, delivering a first-class experience. Provide on-site technical support to users, ensuring issues are resolved quickly and effectively. Collaborate with the service desk team to meet SLA targets and escalate issues when required. Troubleshoot a variety of IT issues, keeping customers updated throughout the process. Support a wide range of IT equipment including laptops, tablets, AV equipment, and networking. The role will suit someone based around Derby/Burton-on-Trent, ideally located between the M1 and M6 for travel efficiency. What were looking for: Excellent customer focus, communication and problem-solving skills. Strong time management and ability to prioritise workloads. Technical knowledge equivalent to CompTIA A+ (or similar experience). Hands-on experience with: Desktop & mobile devices (Windows, Chromebooks, tablets) Peripherals (printers, scanners, interactive AV equipment) Wired and wireless networking basics Microsoft 365 and/or Google Workspace Imaging and deployment tools (Microsoft/Apple devices) Knowledge of ITIL methodology and ticketing systems (e.g. ServiceNow) is advantageous. Whats on offer: Competitive salary Private medical healthcare, life assurance & pension scheme Options to buy additional annual leave, dental plan, cycle-to-work scheme & more Performance-related bonus (role dependent) Career progression and professional development opportunities All our roles are UK based. When submitting your application to Colossus, please ensure the following
Location: Exeter, South Devon,
Salary: Competitive + Benefits We are seeking a Mobile IT Support Engineer to join a growing IT services team. This is an excellent opportunity for someone who enjoys solving technical problems, providing high-quality customer service, and is keen to progress their career in IT. The Role: Act as the customer-facing representative of the IT support service, delivering a first-class experience. Provide on-site technical support to users, ensuring issues are resolved quickly and effectively. Collaborate with the service desk team to meet SLA targets and escalate issues when required. Troubleshoot a variety of IT issues, keeping customers updated throughout the process. Support a wide range of IT equipment including laptops, tablets, AV equipment, and networking. The role will suit someone based around Derby/Burton-on-Trent, ideally located between the M1 and M6 for travel efficiency. What were looking for: Excellent customer focus, communication and problem-solving skills. Strong time management and ability to prioritise workloads. Technical knowledge equivalent to CompTIA A+ (or similar experience). Hands-on experience with: Desktop & mobile devices (Windows, Chromebooks, tablets) Peripherals (printers, scanners, interactive AV equipment) Wired and wireless networking basics Microsoft 365 and/or Google Workspace Imaging and deployment tools (Microsoft/Apple devices) Knowledge of ITIL methodology and ticketing systems (e.g. ServiceNow) is advantageous. Whats on offer: Competitive salary Private medical healthcare, life assurance & pension scheme Options to buy additional annual leave, dental plan, cycle-to-work scheme & more Performance-related bonus (role dependent) Career progression and professional development opportunities All our roles are UK based. When submitting your application to Colossus, please ensure the following
- Your CV has your address and postcode.
- You also have your correct phone number and email address so we can contact you asap regarding your application.
- For confidentiality purposes, please remove any reference contact phone number's and email address details from your CV.
- Company
- Colossus Recruitment
- Location
- Exeter, Devon, UK
- Employment Type
- Part-time
- Posted
- Company
- Colossus Recruitment
- Location
- Exeter, Devon, UK
- Employment Type
- Part-time
- Posted