D365 Business Central Support Consultant

Job Title: D365 Business Central Support Consultant

Location: Hybrid / Remote (UK)

Salary: Up to £55,000 + bonus + excellent benefits

Join a Leading Microsoft Partner

I am hiring for a growing and well-established Microsoft Dynamics Partner specialising in delivering innovative solutions built on Microsoft Dynamics 365 Business Central. Due to continued growth and new client wins, we are looking for a skilled D365 Business Central Support Consultant to join the expert support team.

This is an excellent opportunity to work in a true consultancy environment, supporting a diverse client base across multiple industries, while developing your functional and technical expertise with the latest Microsoft technologies.

The Role

As a Business Central Support Consultant, you will provide high-quality functional support to external clients, ensuring they gain maximum value from their ERP solution. You will work closely with consultants, developers, and project teams in a collaborative partner environment.

Key Responsibilities

• Provide 1st, 2nd, and 3rd line support for Dynamics 365 Business Central clients
• Troubleshoot and resolve functional system issues across finance and operations
• Support key modules including Finance, Sales, Purchasing, Inventory, and Warehousing
• Manage support tickets and deliver resolutions within agreed SLAs
• Liaise with internal development teams for bug fixes and system enhancements
• Assist with client system upgrades, testing, and minor configuration changes
• Build strong relationships with clients and provide excellent customer service
• Contribute to internal documentation and knowledge sharing

Skills & Experience Required

• Proven experience supporting Dynamics 365 Business Central or Dynamics NAV
• Experience working for a Microsoft Partner, consultancy, or supporting multiple clients is highly desirable
• Strong functional knowledge, particularly within Finance modules
• Excellent problem-solving and communication skills
• Ability to prioritise and manage multiple client requests
• Understanding of AL, extensions, or integrations would be advantageous but not essential

What’s on Offer

• Salary up to £55,000
• Performance bonus
• Hybrid / remote working
• Clear career progression path into Senior Consultant or Functional Consultant roles
• Funded Microsoft certifications and training
• Exposure to multiple industries and projects
• Pension
• 25+ days holiday
• Supportive and collaborative partner culture

Why Join?

• Work with the latest Microsoft cloud technologies
• Be part of a recognised and growing Microsoft Partner
• Gain exposure to exciting implementation and upgrade projects
• Accelerate your Dynamics career