Reporting Analyst
Job summary
You will play a key role in leading the development and delivery of high-quality performance reporting that supports strategic decision-making across the organisation. As the Reporting Analyst, you will design and maintain robust reporting processes to ensure stakeholders receive accurate and timely performance information.
You will also contribute to a culture of continuous improvement by applying advanced analytical skills, innovative thinking, and professional expertise. Working both independently and collaboratively, you will enhance data collection practices, drive performance insights, and support service improvement through effective communication and advanced use of Microsoft Excel.
Main duties of the job
Extract, analyse, and present complex management information using tools such as SQL, Microsoft Access, and Excel, tailored to the needs of different audiences and decision-makers.
Apply a high level of accuracy when interpreting and analysing data, particularly where information may be incomplete or conflicting.
Conduct detailed analysis of outcomes data and prepare summary reports to support service development, marketing, and strategic planning.
Analyse organization wide quality metrics to inform continuous improvement and assurance.
Prepare and deliver timely monthly performance reports, including key performance indicators (KPIs), operational performance, clinical governance, and incident trend analysis.
Design and build reports using existing case management systems, ensuring data is accurate and accessible.
Develop and maintain systems and processes for collecting and analysing outcomes, quality, and safeguarding data, providing reports for a range of stakeholders.
Apply continuous improvement methodologies to enhance existing reports, including the integration of dashboards and infographics.
Work closely with internal and external stakeholders to ensure the effective delivery of performance reporting and data analysis.
Contribute to quality assurance activities including client surveys, benchmarking, and compliance with standards such as Ofsted, CQC, Social Value, and CSE.
About us
As part of our team, youre expected to deliver excellent service, follow best practices, and live our values. Youre encouraged to share ideas, seek improvements, and treat feedback as a chance to grow, including completing any training needed for your role.
Everyone plays a part in promoting equality, diversity, and inclusion. As a proudly anti-racist organisation, we expect you to actively support this work.
Youre responsible for your own health and safety and that of your colleagues, in line with our Health & Safety policies.
You must also follow all organisational policies and procedures, meet legal and regulatory requirements (including those from CQC, Ofsted, and others where relevant), handle personal data in line with GDPR, support team and organisational KPIs, and take ownership of your learning and development.
Job description
Job responsibilities
Extract, analyse, and present complex management information using tools such as SQL, Microsoft Access, and Excel, tailored to the needs of different audiences and decision-makers.
Apply a high level of accuracy when interpreting and analysing data, particularly where information may be incomplete or conflicting.
Conduct detailed analysis of outcomes data and prepare summary reports to support service development, marketing, and strategic planning.
Analyse organization wide quality metrics to inform continuous improvement and assurance.
Prepare and deliver timely monthly performance reports, including key performance indicators (KPIs), operational performance, clinical governance, and incident trend analysis.
Manage workload effectively to meet deadlines for scheduled reporting and ad hoc data requests from stakeholders
Design and build reports using existing case management systems, ensuring data is accurate and accessible.
Develop and maintain systems and processes for collecting and analysing outcomes, quality, and safeguarding data, providing reports for a range of stakeholders.
Provide first-line support for the reporting helpdesk mailbox, responding promptly to queries.
Engage with report users to gather feedback, provide training, and ensure reports are understood, utilized, and aligned to business needs.
Apply continuous improvement methodologies to enhance existing reports, including the integration of dashboards and infographics.
Work closely with internal and external stakeholders to ensure the effective delivery of performance reporting and data analysis.
Collaborate with colleagues and services to ensure information systems are fit for purpose and user support is responsive and effective.
Contribute to quality assurance activities including client surveys, benchmarking, and compliance with standards such as Ofsted, CQC, Social Value, and CSE.
Ensure reporting solutions aligns with business processes, balancing user needs with organisational goals.
Person Specification
Experience
- Proven experience in developing reports from data systems and analysing raw data to inform decision-making.
- Proven experience in driving performance improvements and delivering measurable results.
- Experience in designing dashboards and visual reports using tools such as Power BI or Tableau, with proven ability to present and communicate findings to stakeholders at all levels, using a variety of formats
- Experience working with case management systems
- Experience in supporting users with data systems, including troubleshooting and training
- Experience in mental health, housing or homelessness, whether as a client, carer, employee or volunteer.
Approach & Values
- Demonstrate a good understanding of and active commitment to diversity, inclusion and anti-racism.
- Ability to build and maintain positive relationships while maintaining professional boundaries
- Demonstrate a commitment to supporting clients to take an active role in shaping the services they receive. Experience of working in a customer service environment
Knowledge & Skills
- Excellent verbal and written communication skills, demonstrating a high level of accuracy and attention to detail.
- Proficient in using Microsoft Office applications and other information systems, with advanced Excel capabilities including complex formulas, VBA/macros, and database creation and management.
- Able to self-manage, effectively plan and prioritise tasks and consistently deliver results.
- Able to effectively communicate in various ways to different stakeholders.
- Excellent analytical skills and a high level of accuracy, interpreting complex data and presenting it in a clear, accessible format, while proactively identifying opportunities for improvement
- Sound knowledge of data management systems and databases.
- Hold a valid UK driving licence (or one permitting driving in the UK) and access to a vehicle for work purposes.
- Language skills (e.g., Urdu, BSL, etc.).
Qualifications
- Professional qualification in a data-related discipline or a willingness to work towards one (e.g., Data Analytics, Statistics, Information Systems)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Community Links
Address
3 Limewood Road
Seacroft
Leeds
West Yorkshire
LS14 1AB
Employer's website
https://www.inspirenorth.co.uk/