Server Operations Engineer

Responsibilities:

• Responsible for planning the server onto racks, arranging the server mounting
• Install the operating systems for new mounted servers
• Responsible for reinstalling the server operation systems, solving the abnormalities.
• Responsible for the daily server maintenance, troubleshooting, repair and follow-up break-fix of the server and other hardware
• Maintain data on internal systems including asset management, ticketing, rack related data
• Work with remote vendors or other teams to solve hardware batch failures and problems
• Oncall on duty, responsible for dealing with the problems raised by the business owner side
• Collect and check online assets status or issues
• Erase drives or other configurations for retiring or relocating servers.
• Provide retrofitting or test feedback for tools/systems/platforms.
• Submit and track the part RMA or media destruction process
• Server network troubleshooting
• Server lifecycle management
• Other server operation related work
• Tidy and escalate problems to senior SOE

Requirements:

• Bachelor's Degree or Diploma in Computer Science, Electrical Engineering or any other relevant fields
• Strong ability to work under pressure;
• Strong learning ability, broad technical interest;
• Strong sense of responsibility, full of enthusiasm for work
• Good communication skills in English, good team work spirit; Has ability to work independently
• Knowledge of the interdependencies of server functions and technologies
• Can understand and run simple Shell/Bash scripts
• Familiar with Linux system, able to locate hardware faults; Strong analytical and problem solving skills
• Basic network knowledge concepts - MAC, Subnet, TCP/IP; Ability to perform general troubleshooting
• Knowledge of out-of-band/lights-out server communication methods, such as IPMI