Security Service Engineer North West

Role Overview: As a Security Service Engineer, you will be responsible for the servicing, fault-finding, and maintenance of electronic security systems across a range of customer sites. You will be a key part of the regional service team, ensuring systems remain fully operational, compliant, and customer expectations are exceeded.

Key Responsibilities:

• Service, repair and maintain CCTV, Intruder Alarms, Access Control and Integrated Security Systems
• Respond to reactive service calls and diagnose faults efficiently
• Complete planned preventative maintenance (PPM) visits
• Provide technical support and advice to customers on-site
• Ensure all work is carried out to NSI and manufacturer standards
• Accurately complete service documentation and reports
• Participate in the out-of-hours call-out rota (with additional pay)

Requirements:

• Previous experience servicing and maintaining electronic security systems
• Good working knowledge of Intruder, CCTV (analogue and IP), and Access Control systems
• Familiarity with leading security brands such as Texecom, Hikvision, Paxton, Galaxy, etc.
• Ability to work independently and manage time effectively
• Full UK driving licence
• Excellent communication and customer service skills
• Relevant industry certifications (advantageous)