Service Desk Coordinator

Job Description - Service Desk & Admin Support
 
This business has a strong history of design, install, maintain, and support high-level security solutions.
As an independent, privately-owned company with over 25 years of experience. They act as a
dedicated security partner to their clients, offering advice, the latest technology, a professional
service and an unbeatable client experience.
 
Exciting opportunity for a Reliable & Competent Service Desk & Admin Support to join their team.
 
KEY REQUIREMENTS
• Previous Industry experience in a similar role
• Experience with Word & Excel
• Highly organised
• Ability to multitask in a busy environment
• Excellent written and verbal communication.
 
MAIN DUTIES
• Working closely with the Service Desk & Admin Manager
• Dealing with Service Calls (logging jobs, scheduling & communicating with clients)
• New Works - Opening PO’s, Ordering Parts etc
• Creating Draft Quotes
• Vehicle/Fleet Management
• Engineer Timesheets Approval
• Preparing Draft Risk Assessments & Method Statements
• Booking hotels/flights/Parking for working away
• Requesting and Organising Permits
• Monthly Reports
• Keeping documents up to date in line with accreditations.
• General Office Admin Activities
• Training will be provided in their procedures and specialist in-house software
Company Benefits
• Based in Hatfield
• Annual Leave – 30 days including Bank Holidays
• Private Healthcare (upon successful completion of 6-months’ probation)
• Pension scheme (upon completion of 3-months employment)
• Mon to Fri – 8am – 5pm - (40 hours per week -1 Hour lunch break)
• Annual Salary - £28-32k (Dependent on experience)
 
(Successful applicants will be subject to a full security check)