WMS/AWS Application Support Analyst

Application Support Analyst (WMS + AWS)

3PL Logistics | Cloud Infrastructure | Warehouse Systems

We're looking for an experienced Application Support Analyst to join a logistics environment supporting Warehouse Management Systems (WMS) hosted on AWS. What You'll Be Doing:

• WMS Support: Troubleshoot and resolve Level 2 incidents, liaise with warehouse users and vendors.
• AWS Monitoring: Use CloudWatch, EC2, RDS, and Lambda to ensure system uptime and performance.
• System Maintenance: Patch management, deployments, and proactive health checks.
• Integration & Tools: Work with APIs, EDI, TMS, ERP, and ServiceNow.
• Reporting: Use SQL and scripting to generate insights and performance reports.
• User Training: Support and train warehouse staff and first-line teams.
• Project Work: Participate in WMS upgrades, UAT, and go-live support. What We're Looking For:
  • Strong WMS experience (Korber, Manhattan, Infor, etc.)
  • Hands-on AWS skills (EC2, RDS, CloudWatch)
  • SQL + scripting (Python, PowerShell)
  • Excellent communication and problem-solving skills

    To find out more about Computer Futures please visit www.computerfutures.com

    Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales