- Job Title: Account Manager (Client Growth - Shopify Agency)
- Salary: £32-35k negotiable
- Location: Remote (UK-based, 1hr to London) | Full-time
We're looking for a commercially switched-on Account Manager who gets what makes Shopify tick and knows how to grow value in a client relationship.We’re hiring on behalf of a small but sharp Shopify agency. They’ve got a tight portfolio of long-standing ecommerce clients and a founder who is very hands-on and ready to step back - which is where you come in. You’ll be the main point of contact for several retained clients, managing day-to-day updates, spotting opportunities, and turning those ideas into actual scoped and sold work. The role is part Account Manager, part client success and part "let's grow this". There’s light-touch PM work (mainly task tracking and follow-up), but what really matters is your ability to grow accounts, guide clients, and work proactively with the founder on what comes next.
What you'll be doing: - Managing a small group of lovely ecommerce clients
- Leading update calls, tracking tasks in Asana, keeping things smooth
- Spotting ways to help clients - and then selling those ideas in
- Shaping proposals, scopes and plans based on real client needs
- Keeping freelancers (devs, designers etc.) moving and in the loop
- Researching tools, integrations, or ideas that’ll help your clients grow
- Taking ownership - you won’t be spoon-fed
What you’ll need: - Experience managing Shopify clients at a digital agency (non-negotiable)
- Confidence with clients - on Zoom, on Slack, on the phone and on email
- Proven ability to spot commercial opportunities and sell in services
- A decent grip on ecommerce, UX, and what actually drives results
- You’re in the UK and within 1 hour of London by train (for monthly meetups)
What’s on offer: - £32,000 – £35,000 depending on experience
- Remote-first role with monthly paid travel to London
- Autonomy, trust, and a say in how the agency evolves
- Friendly, no-egos culture - founder-led but open to your ideas
- Proper scope to grow your career, not just your client list
Sound like your kind of thing? Click apply now and let’s have a proper chat.
