Senior Business Analyst

Over the past 20 years Conferma has digitised the corporate hotel payment workflows by leveraging virtual cards and curating an ecosystem of +100 Card Issuers, +400 Travel Management Companies and +230 Booking Platforms.

Conferma has an opportunity to evolve its travel payment ecosystem global footprint and optimise payment workflows. We need to establish Conferma as the go-to gateway for Card Issuers as they adopt the new payment flows in commercial payments, powered by virtual cards.

The new role of Senior Business Analyst will be tasked with translating product intent and user needs into clear, testable requirements that delivery teams can build confidently. This role exists to raise the bar across product discovery and delivery. You will work closely with Product Managers and Engineering teams to translate product intent into clear, actionable, high-quality requirements, whilst personally demonstrating the value that excellent Business Analysis brings. Ideally you will have experience in building Website and/or Mobile applications, with a focus on the Payments industry.

At Conferma, a successful Senior Business Analyst will:

• Operate as a senior, hands on analyst
• Set standards, practices and expectations
• Lead through action and credibility to build processes that work for the business and its customers.
• Help support the outcome-driven approach to product development

You'll be responsible for:

• Translating product intent into clear, high‐quality requirements
• Preserving user and business context throughout delivery
• Reducing rework and ambiguity for engineering teams
• Setting and modelling strong analysis standards as a Senior Business Analyst
• Partnering closely with Product Managers to enable outcome‐driven delivery
• Leading through action, credibility, and pragmatic problem‐solving

You are:

• An expert in translating product intent into high‐quality requirements
• A strong analytical thinker with excellent attention to detail
• A confident communicator who works effectively with Product and Engineering
• Comfortable leading through influence rather than authority
• Pragmatic, outcome‐focused, and credible in ambiguous environments
• Passionate about demonstrating the real value of strong Business/Product Analysis

Compensation:

Bonus: 10%

Benefits at Conferma:

At Conferma we understand that our people are what make us great. We have set out to provide a comprehensive benefits package that includes everything you would expect, as well as providing flexibility for you and your family.

• A salary sacrifice pension to maximise your contributions
• Life Assurance cover to provide peace of mind
• Enhanced Company sick pay to put your mind at rest
• Single cover private medical scheme, with the flexibility to add family members at your own cost
• 25 days paid annual leave plus bank holidays, allowing you to focus on what's important to you outside of work
• The ability to purchase up to 10 additional days holiday each year to enable additional time off
• Additional paid time off for life events, such as moving house or getting married
• An additional days leave on or around your birthday
• Enhanced paid parental leave on the birth or adoption of your child
• A confidential Employee Assistance program (EAP) available to all 24/7
• Access a range of fantastic additional rewards, such as Cycle 2Work, Gym Membership, Tech Scheme and discounted shopping and Cinema tickets, via Conferma Rewards

Diversity, Equity and Inclusion

We are committed to ensuring equal opportunity for all. We intend that no job applicant or employee shall receive less favorable treatment, nor be disadvantaged by any conditions or requirements which are irrelevant.

Diversity Equity and Inclusion

We are committed to ensuring equal opportunity for all. We intend that no job applicant or employee shall receive less favourable treatment, nor be disadvantaged by any conditions or requirements which are irrelevant.