Regional Client Support Manager

Regional Client Support Manager

Products - Online Food Ordering + EPOS + SAAS

Salary - up to £85,000 per annum + commission

Role & Activities

- Responsible for a 'region' of the UK

- Management of a small niche team of relevantly skilled employees to support all aspects of client management

- Exceptional client relationship building skills / must be able to relate competently with small & medium sized businesses in the restaurant/takeaway/hospitality sector

- Fixer/resolver/do-er - required to turn hand to any situation and ensure the client feels supported and that someone is going to provide the fastest resolution possible

- Revenue builder through upselling both products and services

- Close alignment with marketing teams to build brand awareness for the benefit of clients

Skills & Attributes

- Must have five years+ relevant experience in online food ordering/EPOS. This is non-negotiable.

- Intellectual with great report writing skills borne out of a deep understanding of how to analyse data

- Strong communication skills - natural, confident, down-to-earth

- Do-er not talker with huge energy and passion for improving performance

- Passionate about building accountability and getting things done

- Full driving licence (non-negotiable)