CRM Implementation Specialist - Hybrid in London - Entry level position

CRM Implementation Specialist - Hybrid in London

A fast-growing consultancy specializing in digital work operating systems is looking for a London based CRM Implementation Specialist to join the team.

You'll be the Technical Expert in helping clients streamline operations and maximize the value of their work management platforms—particularly within the monday.com ecosystem.

This role is perfect for someone who is looking for an entry level position into the IT world , enjoys turning business needs into smart technical solutions and thrives in a client-facing environment.

What You’ll Do:

• Lead end-to-end implementations of monday.com for UK-based clients
• Plan and manage onboarding, configuration, custom automations, and integrations
• Deliver webinars, workshops, and 1:1 sessions to coach and train users
• Translate client requirements into tailored workflow solutions, including data migration
• Balance technical build with client advocacy, coordinating with relevant teams
• Provide post-launch support: troubleshoot issues, offer technical guidance, and suggest improvements

What We’re Looking For:

• 1–3 years in technical implementation, customer service/ success or technical support with B2B clients
• BA /B.SC in relevant field - must
• Experience building workflows, automations, and data imports
• Strong communication skills and ability to explain technical concepts to non-technical users
• Familiar with APIs, Excel, and low-code tools like Make.com or Zapier
• Based close to London, with flexibility for occasional on-site sessions

What You’ll Get:

• The opportunity to work on impactful, fast-paced projects with diverse clients
• A collaborative, remote-friendly team environment
• Exposure to cutting-edge work management tools and automation platforms
• A role that blends technical creativity with real-world problem solving

Sound like a good fit?

Apply now to help businesses build smarter, scalable systems that make work better.