ERP Programme Officer

ERP Programme Officer

6-Month Fixed-Term Contract / Interim Assignment
Reporting to: Transformation Manager
Service: Transformation Management Office

Hybrid 2 days in Dorchester

Outside IR35

£500 a day

Immediate start

Full Time

About Connect2Dorset

Connect2Dorset is the managed service recruitment partner to Dorset Council, providing temporary, contract, and interim opportunities across the organisation. Built on values of being ethical, trustworthy, and caring, our profits are reinvested back into our Local Authority shareholders.

Opportunity

Dorset Council is seeking an experienced Programme Officer to provide hands-on programme coordination and project support for a major Oracle ERP implementation programme.

This is a critical interim role supporting programme delivery during a pivotal phase of implementation. The successful candidate will work alongside the Transformation Manager, ERP Delivery Lead, business workstream leads and strategic delivery partners to strengthen programme controls, coordinate governance activity, maintain delivery reporting, and support the successful progression of the programme through build, testing, readiness and implementation activities.

The role will act as a central point of coordination across the programme, helping ensure decisions, actions, risks and dependencies are effectively tracked and managed.

Key Purpose of the Role

To provide day-to-day programme coordination for Dorset Council's ERP Programme, ensuring that plans, risks, actions, dependencies, decisions and reporting information are maintained accurately and consistently, and that governance activities are effectively supported to enable successful programme delivery.

Key Responsibilities

• Support coordination of day-to-day ERP programme activity across all workstreams.
• Maintain programme plans, milestones, action trackers, dependency logs, risk registers and decision logs.
• Monitor progress against agreed plans and proactively follow up outstanding actions and deliverables.
• Coordinate programme reporting, dashboards and progress updates for governance forums and leadership groups.
• Work closely with business workstream leads across Finance, Procurement, HR, Payroll, Talent, Data, Technical and Reporting.
• Support programme governance, ensuring meetings are organised, papers are prepared, actions are captured and decisions are recorded and tracked.
• Coordinate and maintain programme documentation, ensuring information is current, accessible and compliant with agreed standards.
• Support business readiness, stakeholder engagement, communications and adoption activities across the programme.
• Assist with the coordination of testing, training, data quality and data cleansing activities where required.
• Work constructively with Oracle, Mastek and internal technical teams to support programme coordination.
• Produce high-quality reports, presentations, meeting notes and briefing materials for a variety of audiences.
• Support the collection and maintenance of evidence relating to programme progress, readiness and benefits.
• Ensure programme information is accurate, auditable and maintained in accordance with council information governance requirements.
• Provide delivery confidence through strong organisation, attention to detail, proactive communication and effective follow-through.

Essential Experience

We are looking for an individual who can quickly establish credibility, work independently and maintain excellent organisation within a complex programme environment.

The ideal candidate will demonstrate:

• Experience working within a project, programme or transformation delivery environment.
• Experience maintaining project plans, risks, issues, actions, dependencies and governance documentation.
• Strong organisational and administrative skills, with excellent attention to detail.
• Experience producing reports, presentations, meeting papers and management information.
• Experience supporting senior governance forums, programme boards or project meetings.
• Strong written and verbal communication skills with the ability to engage stakeholders at all levels.
• Experience coordinating multiple workstreams and managing competing priorities.
• Ability to analyse information and present it clearly and accurately.
• Strong stakeholder management skills and the confidence to follow up actions and challenge constructively where required.
• Experience of Microsoft Office applications including Excel, PowerPoint, Word and SharePoint.
• Knowledge of project and programme management principles and controls.
• Ability to work proactively, use initiative and maintain momentum in a fast-paced delivery environment.
• Commitment to maintaining accurate records and high-quality programme information.

Highly Desirable

• Local government experience.
• Experience supporting ERP, Finance, HR, Payroll or technology-enabled transformation programmes.
• Oracle Cloud implementation experience.
• Experience working with systems integrators and delivery partners.
• Experience supporting programmes moving through design, build, testing, readiness and implementation phases.
• Experience using project management tools such as Microsoft Project, Project for the Web, Visio or Miro.
• Knowledge of benefits management, change management and transformation governance approaches.
• Relevant project management qualification such as APM, PRINCE2 or equivalent.

Personal Style

We are looking for a highly organised and proactive project officer who is collaborative, dependable and outcome-focused. The successful candidate will be comfortable working across multiple workstreams, building strong relationships, maintaining programme discipline and ensuring key actions are followed through to completion.

The role requires someone who can quickly identify gaps in information, coordinate activity effectively, maintain high-quality programme controls and support Dorset Council in maintaining confidence and momentum across one of its most significant transformation programmes.

Connect2Dorset is a trading style of Dorset & Kent Commercial Services LLP - A joint venture between Dorset Council & Commercial Services Kent Ltd. Connect2Dorset is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.