Network and Systems Engineer

An exciting opportunity has arisen for an experienced IT professional to join our IT & Systems team.

As a Network and Systems Engineer, you'll play a key role in supporting and developing the organisation's IT infrastructure, including networks, on-premise systems, cloud services, and SaaS platforms.

This hands-on role involves implementing, maintaining, and improving core IT systems; performing upgrades and patching; resolving faults; and providing third-line support. You'll work across servers, switches, routers, firewalls, and storage systems, with a focus on automation and continuous improvement.

We're seeking someone with strong technical expertise in Cisco networking, Windows Server, firewalls, Hyper-V, Microsoft 365 / Azure, IP telephony, SCCM, and Intune.

Certifications such as Cisco CCNA/CCNP and Microsoft 365 Certified: Administrator Expert are desirable, along with recent experience in a similar enterprise IT environment.

This is a full-time, permanent role offering opportunities for professional growth and development within a supportive team environment.

Benefits may include staff discounts, a cycle-to-work scheme, free parking, a pension scheme, and ongoing training opportunities.

• Support and maintain network, server, and cloud infrastructure, including upgrades, patching, and fault resolution.

• Manage technologies such as Cisco networking, Windows Server, Hyper-V, Microsoft 365/Azure, firewalls, storage, and backup systems.

• Resolve incidents and service requests within agreed SLAs, analysing issues to prevent recurrence.

• Deliver infrastructure projects, maintaining accurate technical documentation.

• Configure and manage Active Directory, DNS, DHCP, and monitoring tools.

• Collaborate with Cyber Security and DevOps teams on testing, audits, and system improvements.

• Support backup, disaster recovery, and business continuity processes.

• Provide third-line support and mentor junior IT staff.

• Ensure excellent customer service and support for organisational activities.

• Contribute to innovation, process improvement, and compliance with policies.

• Participate in organisational activities and training to maintain and develop skills.

• Undertake continuous professional development (CPD) to stay current with technology trends.

• Take responsibility for personal health and safety and that of others.

• Promote equality, diversity, and safeguarding in all aspects of work.

• Undertake additional duties or projects as directed by management

Connect2Employment is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Employment is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.