Senior Dev-Ops Engineer
An exciting opportunity has arisen for an experienced IT professional to join our IT & Systems Department.
We are looking for a confident Senior DevOps Engineer to work with our DevOps team and newly formed Project Management Office supporting projects and provide applications support.
Your day-to-day responsibilities will involve working with both on-premise and Azure cloud database infrastructure, managing SQL-related queries, automate daily tasks where necessary and resolve complex issues between applications and databases. You will collaborate with stakeholders and deskside support teams to deliver DevOps support across all company core and non-core IT systems. This includes user management, system upgrades, patching, release activities, and resolving system faults.
There is a need for candidates to be able to design systems and support the road-map development of applications under the Project Management Office.
Technical skills required: SQL Server, Database management and optimisation, OneAdvanced ProSolution/ProSuite, APIs, systems integration, Microsoft Azure DevOps, SharePoint.
The ideal candidate will hold Azure and DevOps accreditations and have experience working within a large Further Education college in a Senior DevOps Engineer, MIS Manager, or similar role.
MAIN PURPOSE OF JOB
To support the management, development, direction, and delivery of IT DevOps services and projects as part the Project Management Office and IT Operations. The post holder will support the development of the DevOps Application Engineers and provide 3rd line support across all company applications to ensure staff and students receive the best experience during teaching and learning.
DUTIES AND RESPONSIBILITIES
* Act as technical architect for applications services to support the company IT and digital strategy.
* Support delivery of PMO projects including building of the new Data Warehouse
* Act as the company technical specialist for MIS systems, currently OneAdvanced ProSolution: take responsibility for integration, patching, optimisation and support.
* Create, configure, maintain and support company databases
* Maintain a library of documented code and configurations to ensure applications, system integration and processes can be maintained by others.
* Support the technical implementation of the DevOps function, including Microsoft Azure DevOps.
* Provide applications support for all comapny core and non-core IT systems, working with business owners and suppliers for system upgrades, patching, releases, and fault resolution.
* Lead the Extract, Transform, Load element of the company data warehouse and ensure databases are optimised.
* Provide platform support for all applications and operating systems, including system builds and upgrades, patching, releases and fault resolution - with a deep understanding of a number of technologies including SQL server, MySQL, PostgreSQL, Microsoft Dynamics365, ProSuite, Canvas
* Work as part of the DevOps resolver team to resolve incidents by priority within agreed OLAs as logged in the ITSM Service Desk system, liaising with 3rd parties as required.
* When required provide out of hours support for major incidents and upgrades as required (Time off in lieu applies).
* Ensure applications are documented, configured, monitored, and updated to limit technical debt.
* Work with colleagues to plan and deliver technology applications projects including the update of documentation.
* Work with DevOps Infrastructure colleagues to ensure platforms are built, upgraded, and optimised for peak application performance.
* Provide 3rd line applications support to all colleagues across the company.
* Accurately record and update service requests, problems and change requests using the ITSM system.
* Act as a permanent member of Technical Change Board.
* Mentor the DevOps Applications Engineers to improve their knowledge and skills.
* Work with the Head of DevOps to create the Skills matrix and ensure all DevOps applications engineers are trained to the required level.
* Act as project lead when required, ensuring skills matrix is updated and colleagues are trained to the required level.
* Deputise for the Head of DevOps where necessary.
* Support company activity including Exams and maintain a first-class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner.
* Challenge the accepted way of working within the company and encourage colleagues to think differently and innovatively.
* Look for opportunities to automate processes with the aim of driving down repeated incidents or time spent on routine task.
This is a full time, permanent position, based primarily at our Watford site with travel between our other sites as required (hybrid working pattern available).
The closing date for applications is Friday 20th March 2026.
You'll have the full support of a dynamic team and opportunities to bring your ideas to the role. Training and development are at the heart of everything we do so you'll be actively encouraged to upskill.
You can access a wide range of discounts and benefits including a cycle-to-work scheme, free on-site parking, generous pension, generous holiday scheme, time off at Christmas, early finishes on a Friday and the opportunity to work from home.
Connect2Employment is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Employment is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.