Information Officer

24.68 to 26.92 Per Hour (Umbrella Rate)

Are you a highly motivated, detail-oriented professional with a passion for using data to make a real difference in children's lives? The London Borough of Hackney's Children's Social Care is looking for a skilled Information Officer to join our crucial First Access & Screening Team (FAST).

As an Information Officer, you'll be the backbone of our 'single front door' service for Children & Young People's Services, helping us ensure children get the right help at the right time.

• Data Integrity & Analysis: You will load time-sensitive contact data, conduct robust scrutiny, and provide timely, accurate information to managers and partner agencies using a range of IT systems.
• Critical Support: You'll play a key role in the service's efficient running, including undertaking thorough database checks, screening duty calls, and accurately recording safeguarding concerns from the public and professionals.
• Compliance and Security: You'll help maintain data accuracy and completeness, identify and rectify system discrepancies, and ensure strict compliance with the Data Protection Act and confidentiality policies.
• Reporting: You will create clear, concise, and accurate reports detailing relevant information held about children and families upon request.

We're looking for an enthusiastic individual with a keen eye for detail and a strong capacity to thrive in a pressurised and busy environment.

• Information System Expertise: Experience using and maintaining information systems, including managing and developing management information systems.
• Technical Proficiency: Excellent keyboard skills with an aptitude for entering data quickly and accurately, along with confident use of the Microsoft Office and Google toolset.
• Communication: Excellent oral and written communication skills to effectively relate to partners, the public, and colleagues.
• Workload Management: The capacity to prioritise tasks, manage your own workload, and organise activities to meet deadlines, particularly in relation to safeguarding.
• Safeguarding Awareness: A basic working knowledge of child protection, the concept of significant harm, and agreed procedures for reporting concerns.

This role is a vital part of a multi-agency, integrated service, co-located at the Hackney Learning Trust / Hackney Service Centre. You'll work under the supervision of the Senior Information Officer and contribute to the Council's commitment to promoting the welfare of children and vulnerable adults.

• Location: Hackney Learning Trust / Hackney Service Centre
• Directorate: Children and Young People's Services
• Pre-Employment Requirement: This role is subject to an enhanced Disclosure and Barring Service (DBS) check.

Ready to put your skills to work for a community committed to safeguarding its children? Apply now and help us make a genuine, positive impact!

Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.