Head of Business Technology
Job Description The Head of Business Technology is a senior-level role aligned to a business area(s). The position is highly customer centric and ensures there is technical leadership to support that business area and works closely with the business to ensure that the technology supports the business needs and goals.This role will collaborate in cross functional teams, whose purpose is to implement system changes to support the changing business needs and maintain highly performing, stable and well-designed applications.This role is specifically for the Legal Service team which supports the Conveyancing Direct and Home Conveyancing parts of our business .Key Responsibilities:
- Be the Business Technical Lead in the Customer and Business Aligned teams working with Architecture, Product, Engineering and delivery to ensure the business goals are achieved.
- Provide leadership, vision, and direction for the business area the role is operating within, supporting the business leaders with their demands of technology.
- Work with the senior leaders and Exec across the business to ensure that the technology teams support the strategy of that business area.
- Work with the business, product and architecture to design, manage, and/or execute product roadmaps.
- Build strong working relationships across Technology (Architecture, Engineering, Platforms and Security) for the business (s) assigned to.
- Ensure that product technical debt is understood and is appropriately prioritised within the backlog.
- Collaborate in the trade-off discussions and roadmap prioritisation.
- Take accountability for non-functional outcomes including security, performance, availability, and reliability of systems within the business area.
- Matrix task management of the business analysts, software engineers and test team that are assigned to the business area (Circa 175 people).
- Build the capability of the agile teams and agile ways of working and support the transformation of technology teams into this.
- Work with architecture team to ensure that technical solutions are aligned to the business goals, technically efficient and cost effective.
- Work with the Head of Engineering to ensure that the business area has the right engineering capability within the agile teams to meet the demands of the business.
- Drive continuous improvement in our technology, processes and ways of working.
- Ensure that the technology to support the business area(s) is cost effective. Manage the costs identifying where value is not being provided.
- Review of monthly service metrics of business area to ensure service issues are addressed.
- Support the major incident process for any incidents impacting the business area.
- Maintain the technical relationships with suppliers that support the business area, participating in regular service reviews, ensuring understanding of their technical roadmap and technical debt.
- Degree in a computer science or related subject, and/or experience in senior technology roles.
- In-depth knowledge of software development lifecycle and methodologies.
- Understanding of and experience with SAFe, and agile frameworks such as Scrum or Kanban.
- Experience of event driven microservices architecture.
- Worked with Jira, Azure Dev Ops (ADO), GitHub, Jenkins or Octopus automated deployments.