Infrastructure Engineer

Job Description As an Infrastructure Engineer, you will be working within the Data Centre Platforms team to provide BAU and project support for a majority Microsoft stack in a highly available environment, including implementation, production support, project implementation support, performance monitoring and tuning, configuration management, upgrades, patching, data migration and automation. You will liaise with various parts of the organisation to support all aspects of the infrastructure across the business.You will based in our Leighton Buzzard office, with some flexibility to work from home. This role will require national travel occasionally as well as an On-call shift and out of hours work, as required.Key Responsibilities

• Design, implement, and maintain IT infrastructure components, including servers, networks, and storage systems.
• Support internal team projects and initiatives including continuous improvements to current infrastructure solutions and implementation of new technologies.
• Diagnose and resolve technical issues to ensure system availability, reliability, and optimal performance
• Apply security best practices to protect sensitive data and safeguard systems against threats
• Work collaboratively with IT operations teams to investigate and resolve infrastructure-related problems
• Conduct proactive system monitoring and efficiently address escalations from other IT teams.
• Develop and maintain accurate technical documentation and reports related to infrastructure operations.
• Manage incident tickets and problem resolution processes with a detailed and structured approach.
• Assist in infrastructure capacity planning, resource allocation, and execution of change implementations.
• Support the development, testing, and deployment of automation solutions and scripting to streamline operations.
• Identify opportunities for infrastructure automation and drive initiatives to improve efficiency
• Provide technical expertise and support for projects as required, ensuring successful implementation.

Experience and skills required:

• Strong knowledge of managing servers, networks, and storage systems, including experience with high-availability environments.
• Expertise in the Microsoft stack, such as Windows Server, Hyper-V, Active Directory, O365 and other relevant Microsoft tools.
• Proficiency in diagnosing and resolving technical issues, ensuring system performance and uptime.
• Understanding of IT security principles, including implementation of security measures to protect data and systems.
• Ability to monitor infrastructure performance, identify bottlenecks, and implement tuning strategies.
• Familiarity with automation tools and scripting languages (e.g., PowerShell).
• Experience with configuration management, upgrades, and patching to maintain system integrity.
• Hands-on experience in managing, configuring, and optimizing Azure cloud platforms and services.

Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your experience doesn’t fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.CF00658