EDI Operations Manager - Remote UK-Based

Our client, a global retail brand, is looking for an experienced EDI Operations Manager to join their growing team. This is a fantastic opportunity to take ownership of EDI operations across Europe, supporting key systems and ensuring seamless data communication with internal and external partners. The role is remote with a requirement to get to St Albans if needed.

Responsibilities:* Provide first and second level technical support for EDI systems across Europe* Act as the primary point of contact for EDI-related queries from customers and resellers* Manage relationships with third-party EDI provider and coordinate resolution of transaction issues* Collaborate with internal teams including Customer Service, Compliance, and Distribution to implement and support EDI integrations* Onboard new customers to the EDI platform and manage testing of EDI transactions* Identify and resolve data communication issues, driving continuous improvements* Support system automation projects to reduce processing time and improve efficiency* Coordinate and deploy new and existing EDI transaction sets

What we're looking for:* Solid experience with SQL queries and relational databases* Deep knowledge of EDIFACT and EDI mapping standards (including VICS, XML)* Experience with EDI translators, preferably TLE and BizLink* Hands-on knowledge of OpenText EDI platform is desirable* Understanding of communication protocols such as FTP, AS2, HTTP, TCP/IP* Background in retail, manufacturing or logistics industries* Strong customer service, troubleshooting and problem-solving skills* Ability to work independently in a fast-paced environment* Exposure to UNIX/Linux or Windows operating systems* Fluent in English with additional languages such as German or Spanish considered an advantage

If you're ready to take the next step in your EDI career and want to make a real impact in a global business, we encourage you to apply today.

Key words:EDI Operations Manager, EDIFACT, OpenText, BizLink, TLE, EDI Mapping, Retail IT, SQL, XML, AS2, FTP, Data Integration, Technical Support, Transaction Processing, VANs, UNIX, Linux, Windows, Customer Support, Automation, Data Communication, St Albans, Remote EDI Jobs, Logistics IT, Manufacturing IT.

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