Technical Business Analyst

Technical Business Analyst

You’re someone who doesn’t just read complex specifications, you enjoy unpicking them. You cut through ambiguity, connect the dots, and turn complexity into clear, actionable outcomes.

This is an opportunity to join a highly mission-driven product team working on complex, regulated systems that have a direct impact on real users. You’ll sit at the intersection of product and engineering, helping shape how critical features are understood, defined, and delivered.

A key part of the role is taking incomplete or ambiguous requirements and turning them into well-defined solutions. You’ll be expected to step through user needs, system behaviour, and edge cases to fully understand the problem before proposing a clear path forward. This means not just interpreting what’s been asked, but identifying what’s missing, challenging assumptions, and ensuring the solution works from both a system and user perspective.

You’ll work closely with engineers to define solutions, map data across systems, and understand how APIs and integrations fit together. At the same time, you’ll ensure that what’s being built aligns with real user workflows and delivers meaningful outcomes, not just technical correctness.

This is a fast-moving, low-bureaucracy environment where decisions are made quickly and collaboratively. Work is delivered in days and weeks, not months, so you’ll see the impact of your contributions almost immediately. The team values clarity of thinking, strong ownership, and the ability to bring structure to complex problems.

What You’ll Bring

You don’t need to come from a specific industry, but you do need to thrive in complexity and take ownership of ambiguous problems.

• Experience in a Technical Business Analyst or similar role within a complex or regulated environment

• Ability to take ambiguous requirements and break them down into clear workflows, user journeys, and system interactions

• Confidence stepping through both user requirements and system design to define a complete, well-reasoned solution

• Strong understanding of APIs and data mapping, you don’t need to code, but you understand how systems interact

• Ability to think beyond the technical task and consider user impact and real-world usage

• Strong communication skills across technical and non-technical stakeholders

• Comfortable working at pace and making decisions with incomplete information

Most importantly, you take ownership of problems. You don’t wait for perfect requirements, you ask the right questions, structure the problem, and drive towards a clear, practical solution.