IT Technician
- Salary: £25,000 - £30,000
- Location: Hull
- Acting as the first point of contact for IT support across three sites and remote users
- Troubleshooting hardware, software, and network issues
- Installing, configuring, and maintaining IT systems including servers, networks, and desktop devices
- Managing Active Directory, DNS, DHCP, O365, SharePoint, and Exchange users
- Overseeing data backups, system security, and patch management
- Supporting data reporting and analytics using tools like PostgreSQL, HFSQL, and MSSQL
- Getting involved in new IT projects such as e-commerce and data analytics developments
- Proven experience supporting end users in a multi-site IT environment
- Strong problem-solving and organisational skills
- Confident communicator with a customer-focused mindset
- Familiarity with tools such as ticketing systems, MS Active Directory, and MS Server
- A proactive approach and willingness to learn new technologies
- Exposure to Power BI, Docuware, or Merlin ERP
- Basic coding knowledge or scripting experience