Dynamics 365BC Account Manager

D365BC Account Manager

Location: Midlands / South of England

Salary: Circa £55,000 + benefits

Type: Permanent

Working pattern: Hybrid / remote with client travel as required

Must have: Must have driving license and car

A new opportunity is available for a Microsoft Dynamics 365 Business Central Account Manager to join a growing Microsoft Partner.

This role would suit someone with experience managing client relationships within the Dynamics 365 / ERP space, who enjoys building long-term partnerships, identifying opportunities for additional value, and working closely with delivery teams to ensure clients receive a high level of service.

You will be responsible for managing an existing portfolio of Business Central customers, acting as a trusted point of contact and helping clients get the most from their ERP investment.

The role will involve:

• Managing and developing relationships with existing D365BC clients
• Acting as the key commercial contact across customer accounts
• Identifying opportunities for additional projects, support, upgrades and services
• Working closely with consultants, project managers and support teams
• Understanding client requirements and translating them into commercial opportunities
• Supporting account planning, renewals and customer satisfaction
• Building long-term relationships across senior stakeholders and users
• Representing the business professionally across the Microsoft Dynamics market

What we’re looking for:

• Experience in account management, customer success or sales within ERP / business systems
• Knowledge of Dynamics 365 Business Central or Dynamics NAV
• Strong relationship-building and communication skills
• Commercial mindset with the ability to spot opportunities
• Comfortable working with both clients and internal delivery teams
• Based in the Midlands or South of England
• Able to travel to client sites when required

This is a great opportunity for a mid-level account manager looking to develop their career within the Microsoft Dynamics 365 Business Central channel.

Please message me directly for more information, or share with anyone in your network who may be suitable.