Manual Tester

We are working with a growing financial services business in West Malling (hybrid working available after probation), and they are looking for a Manual Software Tester to join their close-knit IT team.

• Are you a detail-oriented manual tester who loves thinking like a user?
• Do you enjoy turning user stories into clear, actionable test plans?
• Confident in communicating with developers, BAs, and stakeholders alike?

You will play a key role in ensuring that software is thoroughly tested before going live, helping to identify bugs, raise defects, and ultimately improve the user experience.

This role is primarily office-based, with the option to work from home one day a week after probation. There’s also a requirement to do out-of-hours implementation testing roughly once a week – and any time worked is logged and given back.

What you will be doing:

• Reading user stories and technical specs to understand what needs testing
• Creating test plans and test cases with a user-focused approach
• Executing manual tests and documenting bugs clearly
• Collaborating with developers, BAs and other stakeholders to ensure issues are understood and fixed
• Supporting with UAT and answering queries
• Suggesting improvements to processes and documentation
• Helping with general IT support requests (training provided)
• Occasionally assisting with technical documentation for proposed system changes

What we are looking for:

• Experience in manual software testing
• Ability to write test cases and execute them confidently
• Good communicator – able to explain issues clearly in plain English
• Curious mindset with strong attention to detail
• Comfortable working independently and as part of a team
• An organised and methodical approach to managing your own workload

Bonus points for:

• Knowledge of the mortgage or financial services industry
• Familiarity with ClickUp, SQL or Microsoft Office
• Experience supporting UAT or liaising with non-technical users

If you are methodical, user-focused, and enjoy working in a collaborative tech team, this could be a great opportunity to grow your testing skills in a supportive environment.