Digital Business Analyst
Role: Digital Business Analyst
Location: United Kingdom
Position Overview
We are seeking a Digital Business Analyst Consultant to join its established digital transformation practice. The successful candidate will design and deliver digital services and products for major clients across both the public and private sectors. The role is aligned to a collaborative professional community focused on user-centred design, critical thinking, and structured problem-solving.
Key Responsibilities
- Client Advisory: Help clients understand, explore, and implement new digital technologies and platforms to support business transformation.
- Product Delivery: Play a central role in end-to-end user-centred design projects, operating as the interface between design, product, development, and testing functions.
- Agile Execution: Work within multi-disciplinary Agile Scrum teams to define user needs, translate requirements into user stories, and establish acceptance criteria.
- Stakeholder Management: Build collaborative relationships with business partners, managing conflict and utilising analytical skills to support delivery objectives.
Required Experience & Skills
- Agile & User-Centred Delivery: Proven experience working on user-centred product or service development projects within multi-disciplinary Agile Scrum teams.
- Standards & Frameworks: Direct experience working in alignment with Government Digital Service (GDS) service standards.
- Requirements Management: Proficiency in translating user needs and business requirements into clear user stories and acceptance criteria using toolsets such as JIRA.
- Technical Breadth: Familiarity with architectural concepts, including microservices, legacy systems, APIs, and cloud infrastructure.
- Interpersonal Capabilities: Strong facilitation, stakeholder management, and conflict resolution skills.
Desirable Criteria
- Sector experience spanning the Public Sector, Utilities, Financial Services, Consumer Products, or Retail.
- Active involvement in supporting internal practice development, such as mentoring, training delivery, or recruitment.
- Professional certifications in Business Analysis, Agile Delivery, or User-Centred Design.