Project Transformation Director
Project Transformation Director
Hybrid (3 days in their London office)
Paying between , depending on experience.
An established Managed Services Provider (MSP) is seeking an experienced Project Transformation Director to lead a high-impact programme of strategic initiatives focused on improving operational performance and driving commercial outcomes across the business.
This is a senior leadership position with responsibility for delivering a portfolio of 36 transformation projects within a wider enterprise change programme. The role sits at the heart of the organisation, working in close partnership with Financial Planning & Analysis (FP&A) teams to ensure initiatives are commercially aligned, deliver measurable value, and support sustainable growth.
A key priority will be the enterprise-scale implementation of Halo ITSM, alongside a broader transformation agenda covering systems, processes and organisational capability.
The role also includes supporting ongoing mergers and acquisitions (M&A) activity, ensuring successful integration of acquired businesses into the operating model.
Key Responsibilities
- Lead and deliver a complex portfolio of over 30 transformation projects, ensuring alignment to time, cost and quality objectives
- Own the delivery of a large-scale Halo ITSM implementation, driving adoption and business value
- Partner with FP&A teams to align programme delivery with financial targets, investment cases and performance tracking
- Establish and enhance PMO governance, reporting and delivery frameworks
- Support post-merger integration activities, aligning systems, processes and delivery approaches
- Drive a culture of delivery excellence, accountability and continuous improvement
- Build strong relationships with senior stakeholders across technology, operations and finance
What We're Looking For
- Proven experience as a Transformation Director, PMO Director, Senior Programme Manager or Portfolio Director within a complex environment
- Strong track record delivering large-scale, multi-project portfolios
- Experience within Managed Services, IT Services or technology-driven organisations
- Hands-on experience delivering enterprise ITSM implementations (Halo experience desirable)
- Strong understanding of financial governance and FP&A alignment
- Experience supporting or leading M&A integration programmes
- Excellent leadership, stakeholder management and communication skills
- Ability to operate strategically while maintaining close oversight of delivery
Hybrid (3 days in their London office)
Paying between , depending on experience.
Must be eligible to work in the UK.