Service Delivery Manager

Service Delivery Manager - Data Centre Services

Location: London (Hybrid - 3 days per week on site)
Salary: Up to £65,000 per annum

We're working in partnership with a prominent Data Centre Owner and Operator to recruit a Client Delivery Executive. This is a vital role responsible for ensuring day-to-day service excellence and maintaining strong client relationships across their London operations. This is a fantastic opportunity to join a well-established business at the heart of the UK's digital infrastructure sector.

This is a brilliant opportunity for someone with a background in order management, client relationship management, and service delivery - all forming part of the business-as-usual responsibilities that keep customers happy and services running seamlessly.

Responsibilities:

• Act as the primary point of contact for clients, ensuring consistent and professional service delivery
• Manage the full lifecycle of client orders, from initiation through to completion
• Maintain strong, trusted relationships with enterprise customers
• Collaborate with internal teams to ensure SLAs are met and exceeded
• Proactively identify ways to enhance service quality and client experience

Experience required:

• Experience in a Service Delivery Manager or Client Delivery role
• Solid understanding of order management and client engagement within a technical or infrastructure-led environment
• Excellent communication and stakeholder management skills
• A proactive, customer-focused approach
• Must be eligible for SC (Security Check) clearance

Hybrid working model: 3 days per week on site in London

Competitive salary up to £65,000

Must be eligible to work in the UK