Customer Success Executive

Senior Customer Success Executive

Leeds –3 Days a Week Hybrid | Competitive Salary + Excellent Benefits

Ready to join one of the UK’s fastest-growing tech companies? We're looking for a Senior

Customer Success Executive to build lasting relationships, drive revenue growth, and champion client success within a leading RegTech business.

What you'll be doing:

• Own and grow a portfolio of high-value clients in a regulated environment
• Identify upsell opportunities and drive renewals
• Conduct quarterly reviews, lead meetings, and act as a trusted advisor
• Support retention strategies and contribute to team success
• Share best practices and support wider business goals

What we’re looking for:

• Proven track record in client retention and upselling
• Experience in financial services, RegTech , or other regulated industries
• Confident communicator with strong commercial awareness
• Natural relationship builder – strategic and hands-on
• Highly organised, proactive, and target-driven

Why join us?

• Named in the RegTech100 2024 and one of the Top 100 Fastest Growing Tech Companies
• Great Place to Work Certified
• Outstanding progression and development opportunities
• 25 days holiday, private healthcare, enhanced parental leave, gym access & more

Apply now to join a collaborative team where your voice is heard and your impact is felt.