Head of Business Change
Vision: To be the UK’s leading digital infrastructure partner, enabling a fully connected future
Mission: Deliver reliable, high quality site access, infrastructure and services that support our customers’ evolving connectivity needs.
The Role
As Head of Business Change, you will lead how all change is delivered across the organisation, owning the end-to-end lifecycle from prioritisation through to successful delivery and benefits realisation. You lead multidisciplinary teams across project delivery, business analysis, testing, and continuous improvement.
Working closely with senior stakeholders, you will drive a clear, prioritised change portfolio aligned to strategic objectives, ensuring strong governance, effective resource utilisation, and consistent delivery across agile and waterfall environments. A key focus will be building a mature, scalable delivery capability that brings structure, transparency, and predictability to a complex transformation landscape.
Why this role Matters
This role is critical to ensuring that Cornerstone can successfully deliver its transformation agenda in a structured, controlled, and scalable way. With a large and complex change portfolio, strong leadership is essential to bring clarity to priorities, improve delivery performance, and ensure investment decisions translate into real business outcomes.
By building a mature and consistent delivery capability, the Head of Business Change will enable the organisation to deliver change with greater confidence and predictability ensuring that strategic initiatives land effectively and create measurable value for the business and its customers.
What you’ll do :
🚀 Lead enterprise-wide change delivery – own the end-to-end lifecycle from prioritisation through to delivery and benefits realisation
📊 Run the Enterprise PMO – establish strong governance, reporting, and portfolio visibility across all change activity
🎯 Shape and prioritise the change portfolio – align initiatives to business strategy and investment priorities
👥 Lead multidisciplinary teams – oversee project delivery, business analysis, testing, and continuous improvement
⚙️ Build a scalable delivery capability – standardise ways of working across agile, waterfall, and hybrid approaches
📈 Drive delivery performance – ensure projects are delivered on time, within budget, and to quality standards
🔍 Ensure robust governance and control – manage risks, dependencies, capacity, and financials across the portfolio
🤝 Partner with senior stakeholders – influence decision-making and ensure alignment across business and technology
🔄 Champion continuous improvement – enhance processes, tools, and delivery maturity across the organisation
What you’ll bring:
You will bring proven senior leadership experience in delivering complex change across large organisations, with a strong track record managing multi-project portfolios. You’ll combine deep expertise across project delivery, business analysis, testing, and governance with the ability to operate at both a strategic and operational level balancing business priorities with delivery constraints to achieve successful outcomes.
You’ll be a confident and credible leader, experienced in influencing senior stakeholders and driving alignment across business and technology teams. With strong commercial awareness and a focus on continuous improvement, you’ll be passionate about building high-performing teams and maturing delivery capability bringing structure, clarity, and predictability to complex transformation environments.
Why Join Us?
Reward & Recognition : Competitive salary and an excellent bonus structure.
Time to Recharge: 30 days’ annual leave.
Long Term Security : Competitive pension scheme and life insurance
Flexibility : Hybrid working to help you balance work and home life.
Health & Wellbeing : Private medical insurance including dental and optical cover.
Lifestyle Perks : Cycle to Work scheme, Electric Car scheme, and retail discounts.
Community & Growth : A generous refer a friend scheme.
Our commitment to Equity, Diversity, and Inclusion (EDI) is fundamental to our success. We strive to cultivate an inclusive environment where every employee feels valued, respected, and empowered. By embracing unique perspectives and experiences, we drive innovation and drive our organisation forward, therefore, we recognise the importance of welcoming applications from candidates of all backgrounds.
We want to ensure everyone is able to present their best self throughout the recruitment process so if you require any adjustments, please let us know.
If this role is of interest to you and you would like to find out more, please do apply with an up to date version of your CV