Claims Adjuster - US Casualty - London - Hybrid - Permanent

Claims Adjuster - US Casualty - London - Hybrid - Permanent - £90,000

We are looking for a Claims Adjuster to join a market-leading Claims team, specialising in US Casualty. This is an excellent opportunity to develop your technical claims expertise within a supportive and high-performing environment.

As a Claims Adjuster, you will work alongside Senior Claims Adjusters to manage claims of varying complexity within a defined authority level. You'll play a key role in ensuring claims are handled in line with the organisation's philosophy, procedures, and service standards, while providing excellent service to clients and brokers.

Key Responsibilities

• Manage US Casualty claims within delegated authority, ensuring accuracy and efficiency.
• Collaborate with Senior Claims Adjusters, underwriters, brokers, and external experts.
• Maintain accurate and up-to-date records in claims management systems.
• Provide timely updates on claims developments, trends, and issues.
• Contribute to team projects and support with ad hoc tasks.

Skills & Experience

• Demonstrable experience handling US Casualty claims.
• Strong technical knowledge of claims handling.
• Proficient in London Market claims systems (eg, ECF, DOCOsoft).
• Excellent written and verbal communication skills.
• Confident in liaising with both internal and external stakeholders.
• Proficient in Microsoft Word, Excel, and similar applications.
• ACII qualification (or working towards) desirable but not essential.

Tools & Systems

• ECF (Electronic Claims File)
• DOCOsoft
• Microsoft Word & Excel

This role is well-suited to someone who thrives in a dynamic environment, enjoys problem-solving, and is motivated to further develop their claims expertise.