eCrime Enforcement Officer

• Support enforcement and administrative activities in relation to trading standards and online consumer protection.

• Gather and handle digital evidence in line with legal and forensic standards.

• Carry out online inspections, research, and intelligence gathering using open-source techniques.

• Provide evidence in criminal or civil proceedings.

• Contribute to safeguarding and welfare responsibilities.

Additional responsibilities by grade:

Grade G:

• Apply advanced online research techniques and intelligence gathering.

• Provide enhanced technical support to complex online investigations.

Grade H:

• Take decisions on infringements and enforcement actions.

• Undertake complex investigations and prepare detailed reports for potential prosecutions.

• Apply and interpret trading standards legislation in practical scenarios.

Grade JK (Lead Officer):

• Lead national or regional projects, from scoping through to delivery and reporting.

• Mentor and supervise staff, providing quality assurance on disruption work.

• Act as authorised officer for covert and overt disruption activities.

• Contribute to the drafting and review of processes to ensure compliance with regulatory standards (e.g. ISO 17025/17020).

• Represent the service on national working groups and provide training to partner agencies.

Essential (Grade F upwards):

• Strong IT literacy with working knowledge of computer hardware and software.

• Knowledge of internet technologies and online platforms.

• Investigative mindset with the ability to analyse information from multiple sources.

• Good written and spoken communication skills, including the ability to give evidence in court.

Grade progression requires:

• Training and/or certification in open-source investigation, intelligence gathering, and enforcement procedures (e.g. RIPA/IPA).

• Increasing knowledge of legislation, digital forensics, and online investigation techniques.

• Demonstrable experience in trading standards or similar regulatory/enforcement environments.

• At Lead Officer level, a relevant degree or significant professional experience in investigations, digital forensics, or intelligence.

Desirable:

• Knowledge of digital forensic best practice and ACPO Good Practice Guide.

• Awareness of ISO standards relevant to digital evidence handling.

• Coding/scripting knowledge related to website design or online investigation.

• Willingness to travel across the UK, sometimes at short notice.

• Flexibility to work evenings, weekends, and bank holidays as needed.

• Ability to obtain and maintain NPPV3 security vetting.

• Access to personal transport for business use.