Clerical Officer

Job summary

Working Part time: 15 hours per week - Saturday & Sunday 08:00 - 16:30

An exciting opportunity has arisen to join the Radiology Administration Team at The Countess of Chester Hospital. This weekend role is ideal for an organised, proactive, and enthusiastic administrator who enjoys working in a busy environment and is committed to delivering excellent patient-focused service.

As a Weekend Radiology Administrator, you will provide essential administrative support across The Countess of Chester Hospital and Ellesmere Port Hospital, helping to ensure the smooth and efficient delivery of Radiology services. The role requires confidence working independently, excellent computer skills, and the ability to manage a varied workload while maintaining professionalism and attention to detail.

We are looking for someone with previous administrative experience, preferably within a healthcare setting, who has excellent organisational, communication, and problem-solving skills. You should be able to work effectively both independently and as part of a supportive team, while remaining flexible, reliable, and committed to delivering high-quality service to patients and colleagues.

In return, you will join a welcoming and experienced team where your contribution is valued. This is an excellent opportunity to develop your NHS career, gain experience across two hospital sites, and make a meaningful difference to patient care every weekend.

Main duties of the job

In this varied and rewarding role, you will support the delivery of a high-quality Radiology service by providing comprehensive reception and administrative support, ensuring the department operates efficiently and patients receive an excellent experience from arrival to departure.

You will manage, book, and amend patient appointments in line with clinical guidance, Trust Access Policy, and Patient Pathway standards, maintaining accuracy and attention to detail. You will communicate professionally with patients, consultants, clinicians, and colleagues, building positive working relationships and delivering outstanding customer service.

The role requires confident IT skills, including Microsoft Office applications, to support the department's daily operations. Full training will be provided in the Cerner patient administration system, and knowledge of medical terminology would be advantageous.

Working across both The Countess of Chester Hospital and Ellesmere Port Hospital, you will contribute as part of a supportive team, demonstrating flexibility, reliability, and a willingness to adapt to changing service demands. This is an excellent opportunity for an organised and motivated administrator who thrives in a busy environment and is committed to delivering safe, efficient, and patient-centred care while making a meaningful difference to the patient journey.

About us

The Trust's services are provided from three locations:

o The Countess of Chester Hospital: providing 473 general and acute beds.o Ellesmere Port Hospital: providing 60 beds as a rehabilitation, intermediate and outpatient facility.o Tarporley War Memorial Hospital: a base for community services which serve the local rural population.

The Countess of Chester Hospital NHS Foundation Trust employs 5,964 staff (headcount) to provide care and treatment to a population of over 400,000 people living in Chester and West Cheshire which includes Ellesmere Port and Neston as well as the Deeside area of Flintshire.

The Trust works collaboratively within the wider Cheshire and Merseyside Integrated Care System. Due to its location on the border with North Wales, the Trust also works closely with the Betsi Cadwaladr University Health Board.

The Trust treats patients from England and some parts of Wales. During 2024/2025, there were approximately 643,000 patient attendances (inpatient, A&E, outpatient and diagnostic) ranging from a simple outpatient appointment to major cancer surgery