Data & Campaign Analyst - 12-month FTC

About the role We are seeking experienced data analytics professional to join our Customer Campaign Delivery team on a 12 month FTC basis.Using SAS, SQL and HCL UNICA the team are responsible for delivering regulatory, service and marketing campaigns to develop the customer relationship and drive commercial performance.Responsibilities will be to plan, build and execute a range of campaigns, including complex automated and trigger-based journeys, and create the reporting and controls needed to measure campaign performance. Along with working closely with internal stakeholders and external suppliers, using your strong understanding of customer data, analytical techniques and market technologies to deliver accurate, meaningful outputs.Joining us means stepping into a genuinely demanding and fast-moving environment where no two days are the same. As an organisation undergoing significant transformation and growth, you’ll have the opportunity to learn quickly, adapt to changing demands, and make a visible impact. It’s the ideal place for someone who wants to develop their skills while contributing to meaningful organisational progress.Our benefits include:

• 28 days holiday a year plus bank holidays and a holiday buy/sell scheme
• Annual discretionary bonus scheme
• Personal pension with matched contributions
• Life assurance (6 times annual salary)
• Location: We operate on a team led hybrid approach as and when is required by the business to come on site in Manchester or Coventry

We reserve the right to close this advert early if we receive a high volume of suitable applications About you To be successful in this role it’s essential you have:

• Experience using SAS and SQL
• Background in marketing, service communications, customer selection, or data-driven campaign execution
• Strong understanding of technical platforms that support large insight functions
• Naturally analytical mindset with the ability to challenge constructively
• Effective stakeholder management skills
• Ability to manage multiple projects simultaneously
• Experience working within a data-focused environment
• Excellent written/verbal communication
• Excellent planning, time management and ability to manage multiple projects simultaneously

Desirable experience will be:

• HCL Unica experience 

About us In 2025, Coventry Building Society purchased The Co-operative Bank. Bringing together our purpose-led building society with the UK’s original ethical bank was the start of an exciting journey.Trusted by over four million people, we’re a mutually owned business free from shareholders, and with our combined experience of almost 300 years, our ethics and dedication will continue to guide us. Together, we have shared values and an ethical approach towards our members, customers and colleagues.We’re officially recognised as a ‘Great Place to Work’ and our benefits go beyond basic pay, with a discretionary bonus scheme, a culture of reward and recognition and comprehensive support for wellbeing. We’re serious about equality, of race, age, faith, disability, and sexual orientation and we celebrate diversity. By working together, we know you’ll build more than just a career with us.Flexibility and why it matters We understand the need for flexibility, so wherever possible, we’ll consider alternative working patterns. Have a chat with us before you apply to see what the possibilities are for this role. Proud to be a Disability Confident Committed Employer We’re proud to offer an interview or assessment to every disabled applicant who meet the minimum criteria for our vacancies. As part of the application process, disabled applicants can opt in for the Disability Confident Interview Scheme. If there are ever occasions where it is not practicable to interview all candidates that meet the essential criteria, such as when we receive a high number of applications, we commit to interviewing disabled candidates who best meet the minimum essential and desirable criteria.