Digital Community Apprentice

We are looking for a Digital Community Apprentice to join the #CovConnects team. This is a development opportunity for someone who wants to learn how digital engagement, community insight and inclusion come together to shape better services and support for residents.

Role

  • Support digital engagement activity across the #CovConnects programme, working with residents, communities and partners
  • Help build and maintain positive, trusted relationships with community organisations, frontline services and other partners
  • Support activity linked to the #CovConnects Device Bank, including digital reuse and access to devices
  • Help gather insight about people’s experiences, barriers and needs, and share learning with the wider team
  • Support the creation of clear, accessible content for different audiences and levels of digital confidence
  • Learn how digital engagement can inform service design, improvement and decision‐making
  • Take part in apprenticeship learning, reflection and development activities alongside your day‐to‐day role
  • This is a hands‐on learning role, suited to someone who enjoys working with people, trying new approaches and developing their skills over time

Training

A permanent position within the company ( subject to funding ).

Apprenticeship Standard
Digital community manager (level 4)
Training Provider
JGA LIMITED
Working Week
Monday to Friday 9am to 5pm.
Expected Duration
2 Years 3 Months
Positions Available
1
Closing Date
Sunday, 31st May 2026
Start Date
Monday, 7th September 2026

Desired Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Non judgemental
  • Patience

Qualifications

  • English GCSE, grade 4/C (Essential)
  • Maths GCSE, grade 4/C (Essential)

About the Employer

Coventry City Council
Coventry is a city that is changing fast and we’re looking for skilled people to join our team and help take us into a bright new future. We are a city that is going places with an inspiring, world-famous history and exciting times ahead. A great place to live and work and it’s getting even better - and having the right infrastructure is vital. We particularly welcome applicants from minority ethnic backgrounds, applicants who have a disability and applicants who are from the LGBTQ+ community to apply for our senior leadership roles. That’s why we are looking for people who are passionate, dedicated people who, like us, are determined to make real, positive change to Coventry.

Job Details

Company
Coventry City Council
Location
Friargate, Station Square, Coventry, England, United Kingdom
Employment Type
Higher Apprenticeship
Salary
£24,521 a year
Posted