Apprentice IT Technician
Cranswick is delighted to be able to offer this Level 3 Information Communication Support Technician. This is an excellent opportunity to work within a busy IT Support Team, providing IT support to both office staff and the factory.
Role
- Support the IT helpdesk to resolve and advise on user queries relating to desk user PCs and business applications including critical factory systems.
- Assist the IT team in the implementation and delivery of key projects and processes.
- Assist with software upgrades and rollouts.
- Resolve network cabling/switch issues alongside engineering.
- Plan and carry out maintenance of IT systems, applying updates as required whilst ensuring that downtime is minimised.
- Install/replace PC’s, laptops and tablets as directed.
- Supporting other Eastern areas
Training
All training will be delivered remotely by Learn-Tech. You will have regular webinars and meeting with a tutor via video call.
On successful completion of the apprenticeship, we would expect for you to progress into an IT Support Technician role and continue your learning and development.
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- TECHNICAL PROFESSIONALS LIMITED
- Working Week
- Shift pattern: Monday-Friday on a 3 week rotation: 06:00-15:00,08:00-17:00,09:00-18:00.
- Expected Duration
- 1 Year 4 Months
- Positions Available
- 1
- Closing Date
- Thursday, 30th July 2026
- Start Date
- Tuesday, 1st September 2026
Desired Skills
- Communication skills
- IT skills
- Number skills
- Analytical skills
- Logical
- Team working
Qualifications
- English GCSE, grade 4 (Essential)
- Maths GCSE, grade 4 (Essential)
About the Employer
Cranswick Fresh Poultry
Cranswick Country Foods Poultry is hiring at our state-of-the-art, purpose-built processing facility in Eye, Suffolk.