Business Support Administrator

Business Support Administrator

Glasgow (Office-Based)

Circa £29,000 – £33,000 (negotiable for the right candidate)

You are good at admin. Genuinely good - not just organised, but properly switched on. You notice things before you are asked to notice them. You pick up the phone with confidence. And you have probably spent time in a role where you’ve consistently gone the extra mile to help your colleagues and the business succeed.

If that sounds familiar, keep reading.

Who We Are

We have been operating in Scotland since 1932, and the business looks nothing like it did when it started. Today we run an access platform fleet that includes truck-mounted platforms up to 70 metres, rope access teams, and contracts that range from commercial window cleaning PPM programmes to inspections and other work at height maintenance tasks. We are family-run, we are growing, and the last 18 months have seen some of the most significant capital investment in our history.

The Role

The Breadth

This is not a narrow admin role. You will be supporting the Office Manager, senior management, and the wider operation - handling correspondence, managing schedules, maintaining records, supporting H&S compliance, inbound enquiries and troubleshooting day-to-day IT and systems issues.

The Standard

The business needs someone who picks up the phone with a warm, confident, professional manner every single time. Someone who does not wait to be told what to do. Someone who, when they spot a problem, arrives with a solution rather than just a question. The team is direct, high quality and hard-working, and we're looking for someone who shares these principles.

What You Need

A Telephone Manner That Does the Business Justice

This is a hard filter. You are often the first voice a client or prospect hears. Confident, prompt, and pleasant is the baseline - not the aspiration.

Administrative Competence with Real Breadth

Around 3+ years in an admin or office support role. Comfortable across Microsoft Office, capable on a CRM or similar system, and fast and accurate when it comes to data entry and records.

Proactive Ownership

You've never said, “that's not my job”. If something needs doing and you can do it, you do it. If you can't, you find the right person. You're someone who loves being helpful and seeing the business succeed, knowing you've had a real impact.

Adaptability

The day will move. Priorities will shift. You will need to hold multiple threads at once without dropping any of them. If variety energises you rather than unsettles you, that is a good sign.

What We Offer

• Salary of circa £29,000 – £33,000, negotiable depending on experience
• A permanent role with genuine room to grow as the business grows
• Real variety and autonomy - this is not a role where you will be doing the same thing every day
• A direct, unpretentious team in a business that has been doing this for nearly a century and is still investing and expanding