Data & BI Analyst

Crimson Tide mpro Limited has an exciting opportunity available for a Data & BI Analyst to join our team based in Tunbridge Wells, Kent. You will join us on a full-time, permanent basis and in return, you will receive a competitive salary of £40,000-£45,000 per annum, depending on experience.

This role is hybrid, with three days based in the office a week.

Benefits you will receive as our Data & BI Analyst:

• Generous holiday allowance
• Medical insurance
• Enhanced optical and dental care
• Pension scheme
• Monthly perkbox credits
• Cycle scheme
• EV car scheme
• Other in-office treats

The Data & BI Analyst role: 

We are seeking a highly motivated and organised Data & BI Analyst to join our dynamic Data team. As a Data & BI analyst, you will be responsible for scoping, creating and supporting customer-facing Power BI dashboards that provide management insights and performance data to customers.

The dashboards being produced will use a variety of data sources but primarily within Microsoft Azure.

The successful candidate will participate in calls with BAs to understand customer KPIs and will need to be able to translate source data into a dashboard-compatible format in a performant and sustainable manner.

They will also be responsible for supporting, upgrading and documenting existing and new dashboards.

Responsibilities as our Data & BI Analyst include:

• Gathering dashboard requirements from BA’s on calls and guiding them through the scoping process
• Developing and maintaining customer-facing Power BI dashboards
• Documenting and maintaining dashboard specifications
• Resolving tier 3 support tickets relating to above dashboards
• Exploring new analytical techniques to extract new insights from existing data
• Ensuring data models and measures are accurate, efficient and sustainable

What makes you our ideal Data & BI Analyst:

• Work well as an individual and as part of team
• Focussed and able to understand the complexity of work so can work towards agreed deadlines
• Innovative and able to research and adapt new skills as required

Who We Are

Crimson Tide plc is an AIM listed company that provides mpro5, the process management app, for businesses such as Tesco, Morrisons, the NHS, and Chartwells. Sold on a subscription basis, mpro5 enables substantial productivity gains and cost savings for clients. Crimson Tide was recognised in The Times Best Places to Work 2024 for being a "software developer who ensures staff have the resources they need, with flexible hours, hybrid working, leadership and management training, health cover and enhanced maternity, paternity and adoption leave.”

The Company’s values apply to all employees and can be summarised under the following headings:

Partnership– We value customers, partners and suppliers who treat us as equals. We will give our best to these organisations

Dynamism– We embrace change with energy and enthusiasm. We seek to always grow our knowledge; to benefit our customers, ourselves and our partners

Teamwork– We seek a happy, motivated, committed team who enjoy being part of the Crimson Tide family and take pride in their work; a team that serves our customers with integrity and skill.

Fearlessness– Fearlessly embracing change and challenges, we forge ahead with determination, innovation, and resilience, turning obstacles into steppingstones on our path to success.

Trust - Trust is the cornerstone of our relationships, grounded in honesty, transparency, and reliability. We exceed expectations and deliver on our promises, earning the confidence of our customers, partners, and team. Together, we build a foundation of unwavering trust that strengthens our journey to excellence.

Click ‘Apply’ now to find out more about our Data & BI Analyst position!

Crimson Tide is an equal opportunities employer. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.