Supply Chain Business Analyst - D365

Role Description:

We are seeking a skilled Supply Chain Business Analyst with expertise in Microsoft Dynamics 365 Finance & Operations (F&O) and Supply Chain Management (SCM) .

Hands-on D365 F&O & SCM experience is mandatory, and this role blends Functional Consultant and Business Analyst duties. This role will focus on Warehousing and Logistics operations , including integrations with fleet management systems .

Key Areas of Responsibility:

· Business Analysis & Process Design

o Analyse current warehousing and logistics processes, identify gaps, and propose optimized workflows leveraging D365 F&O capabilities.

o Document functional requirements, process flows, and system configurations for warehousing and transportation management.

· D365 F&O & SCM Expertise

o Configure and support Warehouse Management (WMS) and Transportation Management (TMS) modules.

o Ensure seamless integration between D365 and internal fleet management systems for routing, dispatching, and load optimization.

o Hands-on experience and confidence

· Stakeholder Engagement

o Collaborate with supply chain, manufacturing, and logistics teams to gather requirements and translate them into technical specifications.

o Act as a liaison between business users and developers to ensure successful solution delivery.

· Data & Reporting

o Develop dashboards and reports for KPIs related to inventory accuracy, order fulfilment, fleet utilization, and delivery performance.

o Support data migration, validation, and testing during system upgrades or new deployments.

· Continuous Improvement

o Identify opportunities for automation and process optimization within warehousing and logistics operations and demonstrating productive and commercial value.

o Stay updated on D365 F&O / SCM enhancements and recommend adoption of new features.

Key Internal and External Relationships:

· Reporting to the IT Director with a dotted line to the General Manager for Group Logistics & Manufacturing

· Collaborate across departments including Operations, Sales, Marketing, Customer Service and Finance

· Maintain effective working relationships with ERP support partners, vendors, and external consultants

· Act as the bridge between business stakeholders and technical delivery teams

Key Skills and Qualifications:

· Technical Expertise:

o Strong knowledge of D365 F&O & SCM, including Warehouse management and Transportation Management.

o Experience with internal fleet systems and integration with ERP platforms.

o Applied knowledge of bar code scanning and mobile printing.

· Business Acumen:

o Understanding of end-to-end supply chain processes, including procurement, production, warehousing, and distribution.

· Analytical & Communication Skills:

o Ability to analyse complex data and translate insights into actionable recommendations.

o Excellent documentation and stakeholder communication skills.

· Bonus Skills, Accreditation & Experience:

o Experience with Power BI for reporting and analytics.

o Knowledge of EDI and RFID technologies in warehouse environments.

o Bachelor’s degree in supply chain management, Business, IT, or related field.

o Minimum 3 years of experience in a similar role with D365 F&O / SCM

Experience in manufacturing and logistics environments with internal fleet operations.