Senior Infrastructure Engineer (Network)

Job summary

Senior Infrastructure Engineer (Network) Band 7, Full Time, Permanent The Senior Infrastructure Engineer (Network) at Croydon Health Services NHS Trust is responsible for:

Delivered and maintained secure, high-performing digital infrastructure across acute and community sites for Croydon Health Services NHS Trust.

Managed servers, and storage, ensuring compliance with NHS security standards and DSPT Toolkit requirements.

Resolved complex technical issues within agreed SLAs, minimizing downtime through proactive monitoring and alerting systems.

Led and support technical projects, contributing specialist expertise in server, networking, telecoms, or architecture domains.

Supervise and develop infrastructure engineers, ensuring effective team coverage and operational continuity.

Collaborated with internal and external stakeholders, including Croydon Council, NHS Trusts, and Clinical Commissioning Groups.

Participated in on-call rota to provide critical out-of-hours support for infrastructure incidents and service continuity.

Proposed Interview Date - 7th April 2026

Main duties of the job

Management Responsibilities

Lead delivery of infrastructure objectives and acted as lead specialist for servers and storage.

Supported development and implementation of BCP and Digital Infrastructure strategies.

Manage day-to-day infrastructure tools and systems

Liaise with internal/external stakeholders

Oversee risk identification and mitigation, and alert senior management

Direct recovery efforts during major infrastructure incidents and lead service improvement programmes.

Train technical staff, conduct performance reviews, and develop training programmes.

Contribute to strategic planning for servers and storage within the infrastructure team.

Operational Responsibilities

Delivered infrastructure services in line with SLAs, ensuring maximum system availability and resilience.

Managed configuration, patching, upgrades, and troubleshooting of server hardware/software.

Implemented data backup strategies and ensure recovery of systems and data.

Monitored system performance and capacity, reporting findings and lead proactive improvements.

Ensured compliance with security standards and responded to NHS CareCERT

Oversee change management process

Additional Responsibilities

Managed financial and physical resources of infrastructure assets.

Conducted RCA and develop solutions for complex technical issues.

Lead infrastructure-related projects

Communicate complex technical information to non-technical stakeholders

Researched emerging technologies to enhance operational efficiency.

About us

Croydon Health Services NHS Trust provides hospital and community services across Croydon through a range of clinics and specialist centres. Formed in August 2010 from the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust, we employ around 4,100 staff serving a diverse population of over 360,000 people.

Our main site, Croydon University Hospital, is one of the busiest in London. We are also leading the way in delivering more healthcare in community settings and people's homes. Our district nursing teams, Allied Health Professionals and community matrons care for people of all ages across the borough.

Like the wider NHS, we are working hard to meet increasing demand. With the right people on board, we continue to innovate and transform our services to provide the highest quality care for local residents. We place strong emphasis on education, training and career development for all staff.

If you want to make a real difference, challenge yourself and be part of a Trust that's shaping local healthcare, Croydon Health Services could be the place for you.

At Croydon Health Services NHS Trust, we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.

Job description

Job responsibilities

***Please see the attached supporting document which contains more information about the role in job description and person specification***

Person Specification

EDUCATION AND QUALIFICATIONS

Essential
  • Educated to degree level or equivalent level of experience of working in a computer-based discipline or relevant subject
  • Substantial in-depth technical knowledge of Networks
  • Appropriate certificated vendor training on maintaining associated Networking Equipment
  • ITIL Foundation qualification
Desirable
  • Evidence of continuous professional development
  • Networking qualification

KNOWLEDGE AND UNDERSTANDING

Essential
  • A high level of communication skills and ability to explain technical issues to a non-technical audience
  • Able to prioritise workload in response to changing demands
  • Knowledge of SD-WAN,Wifi,NAC
  • Advanced knowledge of TCP/IP, DNS, DHCP and messaging systems.
  • Documentation skills to a high standard
Desirable
  • Experience of Server, Telecoms and Architecture
  • Experience of Extreme Networks
  • Configuration and support of Palo alto firewalls.
  • Knowledge of the configuration and support for Load Balancers

Experience

Essential
  • Managment of a team
  • Significant experience in effectively supporting a large scale, complex environment
  • Experience of working with thin client infrastructure and technologies
  • Working with 3rd parties
  • Good knowledge of TCP/IP, DNS, DHCP and messaging systems
  • Experience with Microsoft Server 2016, 2019, 2022, 2025 and Active Directory
Desirable
  • Worked for other NHS trust
  • Experience of working in a SAN environment

SKILLS/ABILITIES

Essential
  • Excellent interpersonal skills and a proven track record of developing and sustaining relationships with different customer groups at varying levels
  • Highly developed analytical and problem solving skills, able to analyse complex situations and devise plans accordingly
Desirable
  • Able to deal confidently with 3rd party suppliers and build effective working relationships

Other

Essential
  • Flexible Working
  • Work as part of an On call team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Croydon Health Services NHS Trust

Address

Croydon University Hospital

530 London Road

Thorton Heath

CR7 7YE

Employer's website

https://www.croydonhealthservices.nhs.uk/recruitment/

Job Details

Company
Croydon Health Services NHS Trust
Location
Thorton Heath, CR7 7YE, United Kingdom
Salary
£53751.00 to £60651.00
Posted