Shopify Developer & IT Support Specialist

Job Title:

Shopify Developer & IT Support Specialist

Location:

London HQ – Hybrid working available

Salary - £55,000

About Cult Furniture

At Cult Furniture, we believe great design should be accessible to everyone. We create stylish, contemporary furniture for homes, offices, and hospitality spaces worldwide. With a fast-growing e-commerce presence and a vibrant team, we’re on a mission to make design-led living effortless.

We’re looking for a technically skilled, problem-solving all-rounder to join our team — someone who can  develop and optimise our Shopify store  while also being the  go-to person for IT support and infrastructure  across the business. This role will be a mix of  hands-on development ,  project coordination with our external Shopify agency , and  internal IT support .

Key Responsibilities

Shopify Development & Project Coordination (Approx. 80%)

• Manage and deliver Shopify development tasks within your own skill set.

• Collaborate closely with our external development agency — scoping, briefing, testing, and managing work through their dev and release process.

• Act as the internal liaison between Cult Furniture teams and the external dev agency, ensuring priorities, timelines, and deliverables are aligned.

• Troubleshoot and fix smaller bugs or front-end issues directly, escalating larger or more complex work to the agency.

• Work with APIs to connect Shopify with third-party systems (ERP, PIM, shipping, marketing tools).

• Ensure the site is optimised for SEO, page speed, and mobile responsiveness.

• Support A/B testing and CRO initiatives.

IT Support & Systems Management (Approx. 20%)

• Act as the in-house IT point of contact for day-to-day hardware/software issues.

• Set up and configure laptops, user accounts, and Microsoft 365 licences for new starters.

• Manage email configurations, security permissions, and shared drives.

• Oversee DNS management, domain renewals, and SSL certificates.

• Liaise with external IT vendors for complex issues or escalations.

• Maintain basic network and Wi-Fi troubleshooting capability.

Skills & Experience

Essential:

• 2–4 years’ experience as a Shopify Developer (Shopify Plus experience a bonus).

• Strong HTML, CSS, JavaScript, Liquid templating, and Shopify CLI skills.

• Experience integrating third-party apps and APIs into Shopify.

• Ability to work with and manage external development teams, including understanding version control, branching, and release processes.

• Solid Microsoft 365 admin skills (Exchange, SharePoint, Teams).

• Confident troubleshooting Windows and macOS issues.

• Familiarity with DNS management, email routing, and basic networking.

Desirable:

• Experience with ERP and PIM integrations (e.g., Sage 200, Plytix, Mintsoft).

• Google Workspace administration knowledge.

• Understanding of SEO best practices for e-commerce.

• Experience with Klaviyo, Google Tag Manager, and analytics tracking.

You’ll be a great fit if you:

• Love problem-solving and wearing multiple hats.

• Can switch between focused dev work, coordinating agency projects, and quick IT fixes without losing focus.

• Are proactive and happy to take ownership of tech-related challenges.

• Have a strong attention to detail and care about delivering quality.

• Communicate clearly with both technical and non-technical colleagues.