Access Control Analyst

Working at the Cumberland, you become part of something special. We’re a Mutual organisation, committed to improving the lives of our colleagues, customers, and community. Our values are incredibly important to us.

We’re on an exciting transformational journey with our people firmly at the forefront of our plans. If you want to work for a team integral in helping to drive cultural change, a team where you can bring your whole self to work bringing your energy and creativity to make a positive difference, then this is the job for you.

We’re looking for an Access Control Analyst who’ll be responsible ensuring the necessary governance is being applied to the systems and applications within CBS, which includes investigating how access to systems is handled and if the necessary users have the correct levels of access and translating findings into understandable reports for both internal and external audits.

The Role

In the Access Control Analyst role, you’ll play a pivotal role maintaining our access review schedule, identifying process improvements where need be in our access reviews and keeping technology compliant in our audits.

• Act as main point of contact for all Access Reviews queries and requests.
• Complete monthly reporting and present findings to the system owners in a timely manner so any amendments can be done before the next audit cycle.
• Management of the Access Review process identifying any areas of improvements for any step so it can be streamlined where possible.
• Creating new workflows and process notes from scratch when bringing new access reviews into the team.
• Work closely with system owners in Technology in embedding and improving the Access Review process.
• Provide regular updates to the Team Lead and other stakeholders on the access reviews.
• Manage the Access Review space within BST, updating notes on each process, saving any authority emails for user removal/confirmations, keeping the folders up to date and tidy so when we are audited everything is easily identifiable.
• Proactively identify any blockers/issues when taking on new access reviews
• Provide training where need be on new access reviews so other members of BST can help when required.
• Foster the principles of Continual Improvement by identifying process and service improvements to deliver a better service for our colleagues.

About You

We’d like to see:

• Knowledge of Access Management Process preferred
• Experience using Excel, OneNote and Outlook
• Understanding of the Access Management Schedule and processes and the ability to apply your knowledge in project or programme activities.
• Solid Microsoft Office skills (Word, Excel, PowerPoint, OneNote)

Skills, abilities and behaviours:

• Influential relationship management skills with stakeholders, colleagues, and users in pursuit of delivering high quality services whilst maintaining service targets
• Excellent communication skills both written and verbal, not fazed by difficult conversations
• Structured and logical approach to problem solving
• Strong analytical skills, and able to make sense of complex and logical problems quickly
• Team player and willingness ‘to get stuck in’ where needed

This is a hybrid working position where the successful applicant will be required to work from our Head Office in Carlisle as required.