Support Engineer: Desktop, Windows 11, Windows 10, Migration, Refresh clinic

Support Engineer: Desktop, Windows 11, Windows 10, Migration, Refresh clinic

Our Global Enterprise client is looking for Support Engineer to do a Migration Setup.

Start Date: ASAP
Duration: 90 days (initially)
Pay Rate: £18.90 ph (PLEASE NOTE: Employer NI is paid for by the client)
Total Daily Earnings: £21.46 ph (includes rolled up holiday)
IR35 Status: Inside
Location: Carterton

NOTE: Active SC Clearance is highly desirable.

Responsibilities:

• Set-up Refresh Clinic.
• Move the required quantity of devices as instructed by the Contractor Engineer and Site Manager from the onsite storage location to the Refresh Clinic location.
• Login to any system as required via device(s) provided by the contractor's engineer and Site Manager and under their instructions.

Refresh laptops:

• Collect existing devices from users and handover new devices in accordance with the migration schedule and project processes.
• Handover and collect the correct number of devices each in accordance with the migration schedule.
• Correctly update the Contractor's workflow management system at all relevant steps.
• Report issues arising from migration activity promptly and accurately to the contractor Engineer and Site Manager.
• Where issues cannot be resolved immediately, pass them over to an onsite Post Migration Support Engineer.
• Conduct manual stock checks daily and report findings to the contractor Engineer and site Manager.
• Place existing devices collected from users at the Refresh Clinic within the packaging that was used to contain a new device and in accordance with the device Designation Rules mark the outside of the box to indicate whether it is for disposal or for Refurbishment.
• At the end of each day, move all the devices and equipment into the onsite storage location.

Soft Skills:

• A strong desire to help others by sharing knowledge, peer reviewing, and contributing to technical and process standards.
• Work well within a team, report issues and risks, take part in team meetings, share ideas and work towards improving our service.
• Excellent written & verbal communication with customers to understand and to influence.

To apply for this Support Engineer contract job, please click the button below and submit your latest CV.

Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience.

Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.