Data Centre Engineer

This is a permanent shift-based role on a 4-on 4-off basis (including nights and weekends), 12 hours per each shift.

You will be required to work out of both Maidstone and Dartford sites, so the ability to get to both sites is essential.

About Us

Custodian Data Centres is an award-winning innovative Data Centre, Network and Cloud services provider based in Maidstone and Dartford, Kent. We are seeking a Data Centre Engineer to join our forever growing team.

We have been operating for over 12 years and are proud to have achieved 100% uptime for the entirety of that period. We design, build and manage everything in house – you’ll be part of the team behind this.

The Role

We have an opportunity within our DC Engineering team for an enthusiastic individual who is keen to learn and put those skills to use in a working environment, keeping businesses up and running around the world. The role is split across both our Maidstone and Dartford premises on a rota pattern.

The role offers ample opportunity to gain exposure to multiple technologies. You will be involved in monitoring and adjusting cooling and electrical systems, onboarding new clients and providing client support via telephone, email and in person within the data centre.

As well as the experience you will gain, you will be a part of a small team behind one of the most well-connected networks in the UK. In turn, we will also provide you with free U space if you wish to build your own lab.

Main Roles and Responsibilities:

• Providing support and remote hands for clients
• Running and testing cables for the network and infrastructure
• Diagnosing and resolving hardware issues
• Use of monitoring systems to identify potential issues
• Network and workstation troubleshooting
• Proactively working to update and process tickets within our system

This role will suit someone who is a self-starter and has the right attitude to learn and move forwards, as we will provide training where required.

Candidates with the experience or relevant job titles of IT Helpdesk Technician, Systems Engineer, Helpdesk Support, Junior Network Engineer, Data Centre Engineer, Data Centre Operations Specialist, Data centre Infrastructure Engineer, Data Centre Systems Engineer, Data Centre Technician, or Data Centre Network Engineer, will also be considered for this role.

If you are a Data Analyst or similar, please DO NOT apply.

Requirements

The successful applicant will:

• Have excellent communication skills
• Have a keen attention to detail and a strong customer service orientation
• Have good IT troubleshooting skills
• Have good analytical skills
• Have basic knowledge of Windows and Linux environments
• Have a basic understanding of computer networking
• Have a full UK driving licence and be willing to commute to both our premises in Dartford and Maidstone easily
• Must be a UK citizen or have the right to work

Benefits

What We Offer / Benefits:

• Night Shift Allowance per night shift worked
• A challenging and rewarding environment
• The opportunity to learn new technologies
• Private health insurance after completion of probationary period
• Free secure onsite parking
• Encouraged personal development
• Up to 28 Days Paid Holiday (extra based on length of service)
• Free Virtual Machine for staff members
• Top of the range Cisco Lab onsite
• Generous pension scheme
• Potential for Exam Funding (i.e. CCNA, CompTIA Security+ etc.)
• Salary: £25,750 – £30,000 per annum