Project Admin - EPMA
Job summary
Job Title: Project Admin EPMA Location: Remote - Occasional travel for meetings and training Salary: Up to £26,500pa DOE Reports to: Clinical Systems Senior Programme Manager Department: Digital Services Please note you will be joining our team on a 12 month secondment working remotely with occasional as and when required. Job Summary: As a vital member of the Programme Management Office (PMO), you will provide the essential administrative backbone for the national rollout of the EPMA system. You will be responsible for maintaining momentum by chasing information, coordinating schedules, and ensuring that communication between the PMO and site teams is seamless. This role requires a highly organized individual with a "can-do" attitude who thrives in a fast-paced environment. You will be the first point of contact for many queries, requiring a professional, helpful, and polite manner as you guide stakeholders to the right solutions.
Main duties of the job
At Cygnet Group, we support our people to grow their careers, gain new skills and keep stepping up. Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others every day.
About us
Cygnet Group was established in 1988. Since then we have developed a wide range of services for individuals with mental health needs, autism and learning disabilities within the UK. We have built a reputation for delivering pioneering services and outstanding outcomes for the people in our care. Our expert and highly dedicated care team of 10 000 employees empower 2864 individuals across 150 services to consistently make a positive difference to their lives, through service-user focused care and rehabilitation.
Job description
Job responsibilities
Helping others improve and turn their lives around theres no better feeling. Its what we do for thousands of people at more than 150 sites across the UK. Be a part of it.
Job Title: Project Admin EPMA
Location: Remote - Occasional travel for meetings and training
Salary: Up to £26,500pa DOE
Reports to: Clinical Systems Senior Programme Manager
Department: Digital Services
Please note you will be joining our team on a 12 month secondment working remotely with occasional as and when required.
Job Summary:
As a vital member of the Programme Management Office (PMO), you will provide the essential administrative backbone for the national rollout of the EPMA system. You willbe responsible formaintainingmomentum by chasing information, coordinating schedules, and ensuring that communication between the PMO and site teams is seamless.
This role requires a highly organized individual with a "can-do" attitude who thrives in a fast-paced environment. You will be the first point of contact for many queries, requiring a professional, helpful, and polite manner as you guide stakeholders to the right solutions.
Key Responsibilities
Project Coordination & Tracking
- Momentum Management: Proactively chase responses, documentation, and data from site leads to ensure project timelines are met.
- Systems Maintenance: Keep project management tools (e.g.Monday.com) up to date, ensuring the PMO hasan accurate, real-time view of rollout progress.
- Documentation: Manage the version control and storage of key project documents.
- Meeting Support: Coordinate regular project calls, capture clear actions, and follow up with owners to ensure completion.
Communication & Triage
- First Point of Contact: Act as a professional and friendly gateway for incoming queries, resolving administrative issuesimmediatelyor directing technical/clinical queries to the correct Lead.
- Stakeholder Chasing: Build polite but persistent relationships with site contacts to secure the informationrequiredfor planning and go-lives.
- Information Flow: Ensure all project stakeholders are kept informed through clear, concise, andtimelyemail updates or newsletters.
Key Skills & Experience
Experience
- Project Admin/PMO: Previousexperience in a Project Administrator, Coordinator, or PMO Support role is essential.
- NHS/Healthcare: Experience working within a healthcare setting or a similar complex organization is highly desirable.
- Fast-Paced Environments: Proven ability to manage a high volume of tasks and emails without losing focus or quality.
Skills
- Communication Mastery: Exceptional written and verbal communication skills; able to be firm but polite when chasing deadlines.
- Software Proficiency: Highly skilled in Microsoft Teams, Excel, and project tools like Monday.com.
- Problem-Solving: The ability to "triage" a problemknowing when to solve it yourself and when to escalate it to a Project Lead or Workstream Lead.
- Organisation: Superior time-management skills with the ability to prioritise a shifting workload.
Why Cygnet? Well offer you
Strong career progression opportunities into management roles
Monthly reflective practice, & support with CPD opportunities
Expert clinical supervision & peer support
Employee referral scheme
Pension scheme
Cycle to work scheme & employee discount saving.
Please note: successful candidates will be required to undergo an enhanced DBS check.
Ready to make a positive change?
Please click on the apply now link below.
Join us!
In this role youll have the chance to make a real impact on patients, service users & their families.
What next?
If you care about making a difference we want to talk to you.
What next?
If you care about making a difference we want to talk to you.
Click the button to apply
Person Specification
General Requirements
- Please refer to job description above
- Please refer to job description above
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Cygnet Health Care
Address
Birmingham
B5 4BD
United Kingdom
Employer's website
https://www.cygnethealth.co.uk/