IT Support Apprentice

We are looking for an eager and enthusiastic individual to join us as an IT Support Apprentice to support and learn from our experienced team.

You will have the opportunity to gain valuable skills, knowledge, and experience as you complete a Level 3 Information Communications Technician Apprenticeship.

Role

  • Support with checking, packaging, and preparing IT and AV equipment for events
  • Carry out basic repairs, inventory management and pre-building of equipment
  • Support with maintenance of permanent network installations at key locations
  • Learn to service and support onsite servers under supervision
  • Help with general warehouse and logistics activities, including manual handling
  • Gain exposure to industry-leading technologies used in live event production

Training

Why choose our Cloud Network Specialist apprenticeship?

QA’s Cloud Network Specialist Level 3 Apprenticeship provides a solid foundation in installing network cabling and hardware. A Cloud Network Specialist’s role is both desk-based and involves visits to clients' premises to resolve issues. Apart from installing network cabling and hardware, they may also be required to assist in the deployment and management of cloud-based services.

QA’s Cloud Network Specialist Level 3 apprenticeship programme enables the apprentice to:

  • Follow a cloud-first curriculum, covering on-premises and cloud-enabled networking
  • Learn about core networking principles, including network addressing, cloud, virtualisation and security
  • Understand the principles, hardware, protocols and services that form part of on-premises, cloud and hybrid network architectures
  • Train with QA - the largest and leading provider for both Microsoft and AWS training
  • Learn technical content that aligns to, and is relevant to, employers and the market
  • Learn about DevOps methodologies and the fundamentals of databases and data migration

Tools and technologies learned: Learners will learn to use Microsoft Azure, AWS and Google Cloud.

You will be working with the Workshop Manager supporting many events and grow solid skills to become a fully trained IT technician. If we are the right fit for one another, a full-time tole may be available for you after the apprenticeship.

Apprenticeship Standard
Information communications technician (level 3)
Training Provider
QA LIMITED
Working Week
08:00 to 16:00 Monday to Friday
Expected Duration
1 Year 5 Months
Positions Available
1
Closing Date
Wednesday, 2nd September 2026
Start Date
Wednesday, 9th September 2026

Desired Skills

  • Communication skills
  • Attention to detail

Qualifications

  • 3 of any subject GCSE, grade 4+ (A* - C) (Essential)
  • Maths & English GCSE, grade 3+ (D or above) (Essential)

About the Employer

DBPIXELHOUSE LIMITED
We are a dynamic and fast-paced IT services company specialising in supporting high-profile live events and permanent technology installations. Whether it’s managing complex AV and IT infrastructure for large-scale corporate shows or maintaining vital networks at key venues like Farnborough and Gloucester Rugby, we thrive on delivering hands-on, people-focused tech solutions.

Job Details

Company
DBPIXELHOUSE LIMITED
Location
Spectrum 800, Ashchurch Business Centre, Alexandra Way, Ashchurch, Tewkesbury, England, United Kingdom
Employment Type
Advanced Apprenticeship
Salary
£17,000 a year
Posted