ArcGIS Monitor Specialist
The Role: ArcGIS Monitor Specialist
Your responsibilities: ArcGIS Monitor Setup & Configuration
- Install, configure, and maintain ArcGIS Monitor software.
- Integrate ArcGIS Monitor with ArcGIS Portal, ArcGIS Server, and other Enterprise components.
- Ensure proper connectivity and data flow between monitoring tools and GIS infrastructure.
Cloud Infrastructure Monitoring
- Track performance and resource utilization of cloud-based GIS environments.
- Implement monitoring strategies for virtual machines, storage, and network components.
- Configure dashboards for real-time visibility of system health.
Alerting & Notifications
- Set up automated alerts for critical events, performance degradation, and system failures.
- Define thresholds and escalation procedures for proactive issue resolution.
Customer Engagement
- Gather and analyze customer requirements for monitoring and reporting.
- Provide technical guidance and best practices for system optimization.
- Work independently to design and implement solutions aligned with client needs.
Performance Analysis & Reporting
- Generate regular reports on system performance, uptime, and resource utilization.
- Identify trends and recommend improvements for system reliability and efficiency.
Required Skills & Qualifications:
- Strong experience with ArcGIS Enterprise 11.5 (Portal, Server, Data Store).
- Hands-on expertise in ArcGIS Monitor installation and configuration.
- Knowledge of cloud platforms (AWS, Azure, or similar) and infrastructure monitoring.
- Familiarity with system performance metrics, alerting mechanisms, and dashboards.
- Ability to work independently and manage multiple tasks effectively.
- Excellent communication and problem-solving skills.
Preferred Skills:
- Experience with PowerShell, Python, or scripting for automation.
- Understanding of IT infrastructure, networking, and security principles.
- Exposure to DevOps tools for monitoring and alerting.
Desirable skills/knowledge/experience: 6-8+ years of Experience