IT Infrastructure Support Analyst
IT Infrastructure Support Analyst/Administrator
Hybrid working: 2 days per week in the office.
The role is focussed around the support of Microsoft technologies. You will be involved in the provision of network and desktop IT facilities for the company primarily undertaking the following:
* System and Server Administration - build, configure, deploy and maintain physical server and virtual environments (MS Server, MS Exchange, MS Active Directory (inc DNS, DHCP, GPOs), Hyper-V, SQL, MS Failover Clustering, File & Print and WDS)
* Network Management and Maintenance - configure and monitor Firewalls, Switches, VPNaaS platform and wireless access points to ensure reliable connectivity
* M365 Stack Administration - user management, assign licences, configure security and monitor system health (Hybrid Active Directory, Teams, Entra, SharePoint, Exchange, Mobile management and Intune)
* Back-ups - ensure appropriate secure storage, backup and retrieval of data both local (disk/tape) and cloud (Veeam)
* Patch Management - deployment/remediation of server/desktop software and vulnerabilities
* Endpoint Operating System Deployment - build and deployment of images
* Management of Email Services - including client configuration (Mimecast, M365, MS Outlook and MS Exchange)
* Endpoint Security - control, management and configuration of anti-virus policies, agent deployment and overall health of the platform
* Centralised Storage - SAN configuration and management
* Incident Management - resolve any first to third line issues which may arise. Third line issues may typically involve troubleshooting Servers and operating systems, virtualization platforms, storage infrastructure, networking, cloud platforms, identity and access
management and security controls.
IT Infrastructure Support Analyst/Administrator
In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position.
DGH Recruitment Limited acts as both an Employment Agency and Employment Business