IT Telecommunications Analyst / IT Support Analyst

IT Telecommunications Analyst / IT Support Analyst

A fantastic opportunity has arisen for a IT Telecommunications Analyst / IT Support Analyst to join our London based global Law firm on a permanent basis.

IT Telecommunications Analyst / IT Support Analyst

Summary:

We are looking for a Telecommunications Analyst to join the London Telecoms team to

provide proactive support for 600+ users on UC and Mobile technologies. The

Telecommunications Assistant will be required to provide daily technical and desk side

support on all software and hardware related issues, with an emphasis on taking

ownership of calls and providing technical solutions whenever possible.

IT Telecommunications Analyst / IT Support Analyst

Key Responsibilities:

• Provision and support of current and future telecoms/unified communications technology

• Deployment of mobile technology, from handsets to system portals and associated apps

• Development, testing and rollout of apps for unified communications

IT Telecommunications Analyst / IT Support Analyst

Attributes/Skills:

• Experience working within a law firm or professional services environment is essential

• Provision and support of current and future telecoms/unified communications technology

• Experience supporting and deploying mobile apps

IT Telecommunications Analyst / IT Support Analyst