M365 Engineer
M365 Engineer (Intune / Teams / OneDrive / Entra ID / WHFB)
- Act as an SME of Microsoft Intune including device enrolment and compliance, configuration and security policies, application deployment, update and feature management, zero-touch provisioning (AutoPilot and ESP) while ensuring alignment with security, governance, and user experience standards.
- Provide 3rd line engineering support for O365 (Word, Excel, PowerPoint, Outlook, and OneNote), performing advanced diagnostics and root-cause analysis across client configuration, add-ins, profiles, connectivity, authentication, and service dependencies (SharePoint, OneDrive, Exchange Online) and driving resolution through close integration with endpoint, identity, and pl...